Key Account Manager

Winchester Interconnect; Dayville (CT); On-site; USD 70,000 - 110,000; Full time

Job summary

Winchester Interconnect seeks a dynamic Key Account Manager to lead customer relationships and be the primary day‑to‑day contact. You will own accounts, oversee quoting, negotiate terms, and drive orders and profitability while collaborating cross‑functionally to ensure customer success.

Success requires strong communication, analytical ability, and the initiative to work independently within a fast-paced manufacturing setting. Growth and teamwork are emphasized company‑wide.

Qualifications

• High school diploma or equivalent required; degree in Business Administration preferred.
• Sales experience in manufacturing or related industry.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to manage multiple tasks.
• Ability to work independently and in a team.

Responsibilities

• Relationship Management: Own and manage assigned accounts, fostering strong, long-lasting customer relationships.
• Customer Service: Handle all customer service-related tasks for assigned accounts.
• Sales & Profit Maximization: Manage the quoting process, including negotiation and agreement execution, to increase sales, margin and maximize profit.
• Order Fulfillment: Oversee the entire order fulfillment process.
• Financial Analysis: Review and analyze customer financial data, communicating trends, variances, and causes to both internal and external stakeholders.
• General duties as needed/assigned

Skills

Communication skills

Interpersonal skills

Organizational skills

Independent worker

Negotiation

Education

High school diploma or equivalent (required)

Business Administration degree preferred

Tools

Google Enterprise

ADP

Visual

Job description

At Winchester Interconnect, we always do the right thing, the right way.

Winchester Interconnect is committed to inspiring the most innovative teams. We foster a dynamic, inclusive environment that thrives on collaboration and continuous growth. We hire exceptional people, celebrate wins, empower employee growth, and provide opportunities to thrive. Winchester is where potential transforms into purpose, and every team member plays a vital role in shaping our shared success.

Position Summary

The Key Account Manager’s primary duty is to manage Winchester’s customer relationships, serve as the primary day-to-day contact, and deliver a high level of customer satisfaction and success. Their responsibility is to own and manage the account including all customer service related tasks associated with their assigned accounts including maintaining strong, long-lasting customer relationships, the quoting process – including negotiating and agreements to maximize profit, increase sales and margin, and order fulfillment process.

The key account manager is responsible for reviewing and analyzing financial data for their customers and communicating trends, variances, and causes with our internal and external customers.

To be successful in this role the key account manager should have excellent communication and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with an ability to build rapport with customers while communicating using the company platforms.

Qualifications & Requirements

• A high school diploma or equivalent is required, with a preference for a degree in Business Administration or a related field.
• Previous experience in a sales role in manufacturing or related industry.
• Excellent communication and interpersonal skills, enabling professional interaction with customers and stakeholders.
• Strong organizational skills and attention to detail are critical, as you will manage multiple tasks and priorities effectively.
• Ability to work independently and as a part of a team in a fast-paced environment.

Our core values - Accountability, Collaboration, and Empowerment (ACE) - are the foundation of how we operate and drive success. You will take ownership of your contributions, collaborate with a team that gets stuff done, and be empowered to innovate and pursue bold initiatives that drive our business forward.

Are You Our Next ACE?

• Relationship Management: Own and manage assigned accounts, fostering strong, long-lasting customer relationships.
• Customer Service: Handle all customer service-related tasks for assigned accounts.
• Sales & Profit Maximization: Manage the quoting process, including negotiation and agreement execution, to increase sales, margin and maximize profit.
• Order Fulfillment: Oversee the entire order fulfillment process.
• Financial Analysis: Review and analyze customer financial data, communicating trends, variances, and causes to both internal and external stakeholders.
• General duties as needed/assigned

Systems You’ll Use

• Google Enterprise
• ADP
• Visual

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. In addition to federal law requirements, Winchester Interconnect complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Winchester Interconnect expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.