Key Account Executive Nurse

PeriGen; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive medical/dental/vision insurance plans

HSA and HRA savings accounts with company contribution

401(k) with 5% company match

Employer-paid basic life and disability insurance

Competitive PTO accrual

Job summary

A leading healthcare IT company is seeking a Client Engagement Manager to advance strategic partnerships. This position can be remote or based in Cary, NC. Candidates should have a Bachelor’s degree in nursing or a related field, with significant experience in Obstetrics. Strong communication and project management skills are essential. The role offers competitive benefits including medical insurance and 401(k) matching.

Qualifications

• Minimum of 10 years’ experience in Obstetrics and/or Women’s and Children’s Services.
• Current RN licensure in state of residence is required.
• Experience in consultative sales and/or clinical/product specialist roles is preferred.

Responsibilities

• Collaborates with client executive sponsors to ensure value delivery.
• Participates in the project lifecycle and collaborates across key phases.
• Manages communications of project status to stakeholders.

Skills

Clinical workflow knowledge

Project management experience

Excellent communication skills

Education

Bachelor’s degree in nursing or related field

Master’s degree preferred

Job description

Overview

We are looking for an individual who will be responsible for advancing PeriGen’s strategic objectives and long-term success by focusing on strategic partnerships. This role will be located in our US headquarters office in Cary, NC or remotely in the United States.

PeriGen is a leading innovator in perinatal software solutions. Our team of visionary clinicians and software developers use artificial intelligence to harness complicated data for a simple mission – protecting moms and babies. The company is headquartered in Cary, NC, with offices in Montreal and Tel Aviv.

Responsibilities

• Identifies and frequently collaborates with the client executive sponsor(s) and key resources to ensure value is being delivered and expectations are being met.
• Collaborates, prior to sale, with PeriGen’s Chief Nursing Officer, Chief Medical Officer, Clinical Engagement Specialists, and Clinical Configuration Specialist in client clinical design discussions and planning.
• Participates in the project lifecycle and collaborates with the PeriGen project team across the key phases from start to finish, with a focus on timeframes for delivery.
• Responsible for the overall delivery of PeriGen’s solutions starting from Stage 4 handoffs through Technical Support handoffs in a post-go-live environment.
• Manages messaging of the project status to both internal and external stakeholders.
• All project issues, problems, and barriers should be escalated to the KAE for management; the KAE will collaborate with internal and external teams to provide timely resolution strategies that align with project goals. Manages communications of escalations to internal and external stakeholders, collaborating with the Chief Nursing Officer when appropriate.
• Responsible for ongoing communication, both internally and externally, of project requirements, schedules, milestones, and client goals.
• Ensures complete transition to Technical Support, including open issues, contact points, support escalation rules.
• Maintains proficiency in new and current PeriGen solution offerings.
• Maintains current, accurate CRM Stage management and CRM data regarding the company’s open sales pipeline. Details the status and next steps of sales opportunities, and will further develop account penetration and a customer’s solution portfolio.
• Provides robust tools to client sponsors to support articulation of the value of PeriGen solutions to their peers and leadership teams through presentations, reports, and references.
• Reports project status and upselling opportunities regularly to the Chief Nursing Officer.
• Ensures clients can function as a reference account, accepting meeting requests from other PeriGen clients and prospects. Assists coordination of reference account activities.
• Foster clients to publish outcome results both internally and externally.
• Coordinate client electronic fetal monitoring tracing reviews and root cause analysis with client leadership and consulting with PeriGen clinical leadership, Chief Nursing Officer and/or Chief Medical Officer.
• Utilizes PeriGen reporting data as a guide for consultation with client leadership regarding PeriGen solution configuration optimizations.
• Ensures client compliance with all PeriGen solution training requirements.
• Meets with the Chief Nursing Officer and Chief Medical Officer on a routine basis to communicate Key Accounts status report.
• Maintain a positive and professional relationship with employees, clients, and all community and business contacts.
• Communicate in a clear and concise manner. Ability to collaborate with others.
• Utilize time management and problem-solving skills to efficiently perform job duties.
• Maintain an acceptable and professional personal appearance.
• Maintain confidentiality of private business matters and HIPAA-protected information.
• Complete other duties as assigned, to meet ongoing needs of the company.

Qualifications

• Bachelor’s degree in nursing, healthcare management, or healthcare related field required. Masters preferred.
• Minimum of 10 years’ experience in Obstetrics and/or Women’s and Children’s Services.
• Experience in consultative sales and/or clinical/product specialist roles is preferred.
• Current RN licensure in state of residence is required.
• Inpatient Obstetrics (RNC-OB) and Electronic Fetal Monitoring Certification (C-EFM), required.
• Experience with labor and delivery nursing documentation workflows and practices.
• Experienced in the interpretation, practice and science of fetal monitoring; AWHONN Electronic Fetal Monitoring Instructor preferred.
• Prior knowledge and use of PeriGen solutions is preferred.

Skills, Knowledge and Abilities

• Knowledge of clinical workflow in the labor and delivery market space.
• History of managing project implementations or participating in project implementations preferred.
• Proficient oral and written communication skills with ability to deliver clear and concise information to peers, clients, and leadership teams.
• Travel is anticipated, approximately 50% of the time. Note: there will be peak times that exceed this approximate range.

Benefits

• Competitive medical/dental/vision insurance plans
• HSA and HRA savings accounts with company contribution
• 401(k) with 5% company match
• Employer-paid basic life, short-term disability, and long-term disability
• Competitive PTO accrual