Kennywood - Ride Operator

Story Land; West Mifflin, Northern (Allegheny County, KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible schedule

Job summary

Kennywood in West Mifflin, PA is seeking a Ride Operator to supervise and operate rides with a strong emphasis on guest safety and enjoyment. You will greet guests, perform pre-ride inspections, and ensure compliance with all regulations.

The role involves loading passengers, monitoring operations, coordinating with team, handling emergencies, and contributing to a fun, safe park experience.

Qualifications

• No formal education minimum; iROC training required.
• Fluent English; additional languages a plus.
• Strong guest-service mindset and safety focus.

Responsibilities

• Greet guests in a fun, professional manner and provide information about rides.
• Operate and supervise assigned ride; conduct pre-ride inspections and tests.
• Ensure riders meet height/age requirements and apply wristband rules.
• Load/unload passengers safely; maintain platform flow and crowd control.
• Communicate instructions with a microphone and follow safety protocols.
• Monitor ride operation, stop in emergencies, and report issues promptly.
• Open/close procedures for rides and manage lost-and-found items.

Skills

Guest interaction

Safety awareness

Communication

Teamwork

Education

iROC certification

Tools

Mic/PA system operation

Job description

Kennywood - Ride Operator**Roles & Responsibilities:**The ride of your life begins here! The outgoing and safety-oriented Rides Operator will operate and assist with rides located throughout the park. This position involves a lot of guest interaction and a customer service-oriented mindset to provide a wonderful experience to everyone who comes to enjoy a day at the park.Ride Operators are responsible for supervising, monitoring, and attending to park rides, including boarding, securing passengers, operating the ride, and ensuring passengers exit safely.**Roles & Responsibilities:*** Greet and interact with guest in a fun and professional manner* Must enjoy interacting with guests of all ages* Follow all Kennywood and manufacturer established safety regulations* Operates assigned ride or attraction in accordance with company policy and procedure, state and federal regulations and safety protocols.* Conduct morning inspections of assigned ride before daily operation begins* Tests rides daily before opening to guests* Answer questions related to ride operations and the park* Maintain an environment that ensures the safety of all employees and guests* Responsible for performing and enforcing accurate height, weight, or age requirements for all rides and attractions* Determine if each guest entering a ride is wearing the proper wristband* Maintains flow of guests and while also limiting the number of guests on the loading platform* Gives directions and delivers instructions using a microphone or other communication devices* Properly check all safety restraints to ensure they are in the correct and locking position before ride cycle begins* Maintains constant vigilance while ride is operating and ensures that all riders all following appropriate safety measures* Must be alert and have quick reaction time to stop a ride properly in case of an emergency* Performs opening and closing procedures for assigned rides* Reports ride related issues and mechanical failures to management and maintenance promptly* Protects guest belongings turns in lost and found items as soon as time allows* Ability to operate all levels of rides throughout Kennywood**Education & Experience:*** There is no minimum education requirement.* No previous experience is required.* All Rides Team Members must go through the International Ride Operator Certification (iROC) course as a part of the training. Successful course completion is required for this position. There is no cost to the team member for the course.**Languages:**Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.**Requirements:*** Must be at least 16 years of age to comply with Pennsylvania Child Labor Laws* Ability to work flexible schedule, including evenings, weekends, and holidays* Ability to comply with all uniform policies* Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding ride operation* Must demonstrate a willingness to learn and ability to follow instructions* Must be guest-focused and also work well with other team members and supervisors**Physical Requirements:*** Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time* Ability to reach above shoulders throughout the workday* Ability to remain on feet for majority of the workday* Ability to climb or descend stairs for some coasters, rides, and attractions* Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more* Ability to see details of objects that are more than a few feet away**Working Conditions:*** Frequent interaction a variety of motorized and chain-driven rides and attractions* Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions* Frequent exposure to constant repetitive motion, high noise levels, flashing lights, vibrations, and heavily populated environments**Team member benefits:**Working at **Kennywood** is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a **Kennywood** employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!**Perks & Benefits:*** Flexible schedule* Ability to cross-train and learn unique skills across various departments* Free admission to **Kennywood** and other parks on your days off* Invitations to exclusive company-sponsored employee events throughout the seasonWe’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than **Kennywood**. Apply today!