Kennel Assistant Manager

Coastalvethospital; Jacksonville (FL); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Job summary

Coastal Veterinary Hospital in Jacksonville, FL seeks a Kennel Assistant Manager to oversee boarding and hospitalized patients, ensuring top-tier daily care, feeding, and exercise. You will handle admissions/discharges, document instructions, and ensure a welcoming experience for pets and owners.

Responsibilities include monitoring health signals, administering medications, maintaining a clean environment, and providing extra TLC as requested.

Qualifications

• Ability to provide daily care for boarding pets and hospitalized patients.
• Clear communication with clients during check-ins/check-outs.
• Ability to follow medication and feeding instructions accurately.

Responsibilities

• Provide compassionate daily care for boarding pets and hospitalized patients
• Manage admissions and discharges with owner communication and accurate records
• Monitor health signs and report issues to veterinary staff
• Administer medications and flea/tick control as directed
• Maintain clean kennels, runs, and supplies with proper PPE
• Provide extra TLC playtimes, walks, or baths on request

Skills

Animal care

English proficiency

Customer service

Observation

Education

HS diploma or GED

Tools

PPE protocols

Job description

Coastal Veterinary Hospital & Pet Resort

At Coastal Veterinary Hospital & Pet Resort in Jacksonville, FL, we treat pets like our own. Operating since 1990, we are a trusted, full-service small animal clinic dedicated to providing comprehensive veterinary care, including surgery, advanced diagnostics, and urgent services. Our commitment to excellence is reflected in our outstanding 4.8‑star Google rating, showing the deep trust the Jacksonville community has in us. If you are looking for an environment where you can truly partner in pet healthcare and immediately do your best work, this is the place for you. Joining our four dedicated veterinarians and the entire supportive team means becoming part of a community that truly invests in your success. While we are a local practice, we are backed by a larger network committed to fostering professional growth. You will have access to internal specialty consultations to enhance your medical knowledge. We maintain programs designed to help all teammates achieve ambitious career goals, whether that means becoming a credentialed technician or pursuing leadership roles within the hospital. We want you to grow here and feel supported in every step of your veterinary journey. We are focused on high‑quality, comprehensive small animal medicine. Our services include robust wellness and prevention plans, advanced testing and diagnostics, and complex surgical procedures. We also offer urgent care services, ensuring our community has access to necessary support when emergencies arise. We are currently undergoing exciting hospital renovations, demonstrating our continuous commitment to providing you with the improved facilities needed to deliver the best care possible. Coastal Veterinary Hospital is situated in Jacksonville, Florida, one of the fastest‑growing metropolitan areas in the Southeast. Located conveniently on Beach Boulevard, our facility is easily accessible. Jacksonville offers a vibrant coastal lifestyle, ensuring that you find an excellent quality of life outside of the clinic. When you join us in this thriving Northeast Florida community, you gain a professional setting balanced perfectly with abundant opportunities for relaxation and recreation.

Job Description

Your Impact as a Kennel Assistant Manager

As the Kennel Assistant Manager, you are the primary caretaker for our boarding and hospitalized guests, ensuring they receive the highest quality daily care, feeding, and exercise. You serve as a critical line of defense for our patients' health, paying close attention to signs of stress or illness and promptly notifying the medical team when attention is needed. You will also manage client interactions during check‑ins and check‑outs, ensuring accurate documentation and a welcoming experience for both pets and their owners.

Your Impact Will Include:

• Providing Compassionate Care: You will provide daily care to boarding pets and hospitalized patients, including feeding, watering, and exercising them according to schedule.
• Managing Admissions and Discharges: You’ll handle check‑ins and check‑outs, talk with owners, record feeding/medication instructions, label belongings, and ensure every pet goes home clean and happy.
• Monitoring Patient Health: You will walk through the kennel area regularly to check for abnormal activity (vomiting, diarrhea, stress), properly mark records and report issues to doctors and technicians immediately.
• Administering Medications: You will administer medications and flea/tick control to pets boarding with us, accurately record instructions on the kennel medication board.
• Maintaining a Clean Environment: You’ll clean and disinfect cages, runs, yards, litter boxes, and bowls using proper protocols and personal protective equipment (PPE) to control infectious diseases.
• Delivering TLC: You will perform extra "TLC" playtimes, walks, or baths for clients who have requested special attention for their pets.

What You’ll Bring to the Team

• Confidence around animals and pets.
• Knowledge of proper animal restraint techniques and infectious disease control.
• Must be 16 years of age or older.
• Must be in the process of obtaining or have attained a high school diploma or equivalent.
• Reasoning, remembering, and language ability (reading, writing, and speaking English) to perform duties proficiently.
• A commitment to maintaining our Core Values and Mission Statement.

How You’re Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401(k) retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.