Kennel Assistant at Wolf River Veterinary Clinic

Heartland Veterinary Partners; New London (WI); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits or accounts

Bonus incentive

Flexible work schedules

Career and professional development

Employee Assistance Program

Employee Referral Program

Job summary

Wolf River Veterinary Clinic seeks a Kennel Assistant to support grooming and boarding services. You will clean kennels, walk dogs, and monitor patients under supervision to ensure comfort and safety.

Responsibilities include recording care instructions, feeding and exercise routines, and maintaining a clean, organized facility. Weekend availability and physical effort required for daily tasks.

Qualifications

• Patience, compassion to work with clients and animals.
• Ability to collaborate with team members and follow feedback.
• Clear communication with clients and team about care and schedules.
• Active listening to client needs and instructions.
• Focus on delivering high client satisfaction and care quality.

Responsibilities

• Provide care for patients during grooming/boarding visits.
• Record patient info, instructions, pick-up times accurately.
• Monitor patient appearance and behavior for signs of illness or distress.
• Assist in restraining patients when needed under supervision.
• Walk dogs and exercise patients several times daily.
• Ensure cleanliness of kennels, cages, and work areas.
• Distribute food, provide water, and monitor special diet needs.
• Perform general cleaning and laundry as required.
• Cover additional duties as assigned by staff.

Skills

Patience

Teamwork

Communication

Active listening

Client satisfaction

Job description

Practice

Wolf River Veterinary Clinic, established in 1996, is a highly regarded veterinary clinic located at 216 W. Wolf River Avenue in New London, Wisconsin. Our clinic specializes in providing exceptional veterinary care for cats and dogs.

We are equipped with digital radiology equipment, an ultrasound machine, and an in-house laboratory to allow quick turnover on most bloodwork, fluid sample analysis, growth/tumor cytology, etc. We are equipped to perform a variety of dental procedures as well as general surgeries and some advanced surgeries.

More About The Role

Reporting into the Practice Manager, the Kennel Assistant provides care to address the needs of patients that are visiting the practice for grooming and / or boarding. The Kennel Assistant ensures that the boarding area is clean and safe for all patients by cleaning cages, runs, and ward areas and washing laundry. The Kennel Assistant walks, feeds, and administers medication to patients (as needed and supervised by Doctor or Technician and based on confidence and experience).

Anticipated Schedule

• Candidate needs to be flexible with their avalibility
• AM shifts are 7am to 12pm
• PM shifts are 4pm - 7pm
• HOLIDAYS REQUIRED

Competencies

• Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented.
• Collaboration & Teamwork: Carefully coordinating actions with practice team members. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas. Continually looking for ways to help others.
• Communicating: Conveying boarding outcomes to clients and teammates to ensure successful client care.
• Active Listening: Following the expressed wishes of clients.
• Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities

• Provides great care for patients visiting the practice for grooming and / or boarding.
• Ensures patients are admitted noting the client’s specific instructions to ensure a quality outcome including contact information and pick up time.
• Accurately and legibly records information related to the patient such as feeding schedules, appearance, and behavior during practice visit.
• Observes patient’s appearance and activity for general physical condition, obvious signs of illness, disease and discontent.
• Appropriately handles patients and as needed, properly restrains hard-to-control patients.
• Walks patients several times a day to provide exercise and time for elimination of bowels and bladder.
• Applies knowledge of normal food and liquid requirements and as required, provides special food and liquids.
• Ensures patients are clean and fresh smelling and have been checked by a Technician / Doctor prior to discharge; ensures patient has all personal property upon exit.
• Ensures cages and patients are properly numbered and identified and that personal property (toys, treats, blankets, leashes) are stored in the proper areas and identified.
• Regularly cleans, disinfects and maintain kennels, cages, runs and stalls as often as is necessary to ensure no cages or kennels are soiled and odors are not apparent. Performs general cleaning in other areas of the hospital to control the spread of disease. Washes and sterilizes water and food bowls.
• Launders and dries towels and blankets.
• Walks hospital grounds regularly and cleans any trash and stool material; empties trash throughout the practice and grounds.
• Performs other duties as assigned.

Requirements/Qualifications

• Ability to work on weekends as required
• Previous veterinary experience preferred
• Ability to lift patients up to 25 pounds; ability to lift patients over 25 pounds with assistance
• Practices OSHA safety techniques including proper PPE

Benefits Offered

• Paid time off
• Health insurance; dental insurance; vision insurance
• Retirement benefits or accounts
• Bonus incentive
• Flexible work schedules
• Career and professional development
• Employee Assistance Program
• Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy.

Pay Range

USD $11.00 - USD $13.00 /Hr.