Kennel Assistant

American Veterinary Group; Port Saint Lucie (FL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

401k Match

PTO

Parental Leave

Disability options

Discounted Veterinary Care

Scrub allowance

Job summary

American Veterinary Group is seeking a dedicated Kennel Assistant (full-time) to support a multi-doctor animal hospital. The role combines kennel duties with customer service responsibilities, and requires on-site presence to ensure patient care and client satisfaction.

Ideal candidates will demonstrate professionalism, dependability, and the ability to work flexible hours including weekends, while providing compassionate care to animals and support to clinical teams.

Qualifications

• Customer service experience desirable.
• Strong communication and organizational skills.
• Ability to multi-task in a fast-paced veterinary setting.
• Comfort with lifting and animal handling.

Responsibilities

• Maintain kennel area and care for boarding animals.
• Distribute feeding schedules and prescribed medications.
• Clean and disinfect hospital areas; assist with bathing pets.
• Answer phones and support client communications as needed.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Animal care

Heavy lifting

Job description

Kennel Assistant

Department: General Practice Hospitals

Employment Type: Full Time

Location: North Port St. Lucie Animal Hospital

Reporting To: Nelvy Gomez Sosa

Description

We are seeking an Experienced Full-Time Kennel Assistant (three days)/Customer Service Representative (2 days) to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Kennel Assistant is responsible for maintaining back of hospital duties. These tasks include: caring for boarding animals, maintaining appropriate feeding schedules/providing prescribed medication to pets, maintaining the kennel area (cleaning and mopping), bathing animals and upholding the highest level of care for all pets. Additional duties may include general cleaning of the hospital and communicating directly with clients. As CSR you will be responsible to answer and make phone calls, assist the other CSR with any tasks as needed.

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands‑on environment


• Energetic people‑and‑pet person with excellent work ethic and social and organizational skills


• Be compassionate/caring


• Willing to work flexible hours including weekends


• Can work individually, as well as on a team


• Self-starter personality that can complete daily tasks without the need for constant direction


• This position requires regular on‑site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in‑person attendance is necessary to support patient care, respond to time‑sensitive needs, collaborate with clinical teams, and maintain the safety and well‑being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Skills, Knowledge, & Expertise

• Must be able to lift 40 lbs.


• Prior customer service experience


• Prior experience working with animals in a hospital setting


• Ability to work in a wet environment

Benefits

• Health Care Plan (Medical, Dental & Vision Options)


• 401k Match


• Generous paid time off (PTO)


• Paid Parental Leave + Paid Maternity Leave


• One (1) Work/Life Balance day off


• Short-term and long-term disability options


• Supplemental insurance options


• Discounted Veterinary Care


• Scrub allowance


• Hands‑on and E‑training


• Professional growth opportunities


• Tuition assistance for prospective Veterinary Technician Students


• Tuition reimbursement for Credentialed/Registered Veterinary Technicians