K12 Inside Sales Consultant

Cengage Group; Washington (District of Columbia); On-site; USD 40,000 - 52,000; Full time

Job summary

Cengage is seeking an Inside Sales Consultant in the Washington, DC area. The role focuses on proactive customer engagement, consultative selling, and end-to-end account management to drive revenue growth.

The ideal candidate has 3+ years in sales or related roles, strong communication skills, and experience with CRM systems such as Salesforce. This full-time position involves virtual and in-person activities and cross-functional collaboration.

Qualifications

• 3+ years of experience in sales, account management or customer-facing roles.
• Proven ability to meet or exceed sales targets using consultative selling.
• Strong verbal and written communication skills with ability to influence diverse collaborators.

Responsibilities

• Develop and implement strategic sales plans to meet or exceed revenue targets.
• Identify, qualify, and convert new business opportunities through proactive outreach.
• Manage and grow existing customer relationships, ensuring happiness, retention and expansion.
• Conduct virtual and in-person sales presentations, product demonstrations, and solution consultations.
• Collaborate with cross-functional teams to support customer needs and drive adoption.
• Maintain accurate records in CRM, including pipeline status and forecasting.

Skills

Sales experience

Account management

CRM experience

Communication skills

Education

Bachelor degree or equivalent in business/marketing/education

Tools

Salesforce

Job description

Oregon, USA

Washington, DC, USA

Idaho, USA

Full time

R2026-1217

We believe in the power and joy of learning

At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

The Inside Sales Consultant is a strategic sales professional responsible for driving revenue growth through proactive customer engagement, consultative selling, and account management. This role involves managing a defined territory or customer segment, identifying new business opportunities, growing existing relationships, and ensuring customer happiness through the full sales lifecycle. The ideal candidate is a self-motivated, tech-savvy individual with a strong background in solution-based sales and a passion for delivering value to customers.

Key Responsibilities

• Develop and implement strategic sales plans to meet or exceed revenue targets across assigned accounts or territories.
• Identify, qualify, and convert new business opportunities through proactive outreach and consultative engagement.
• Manage and grow existing customer relationships, ensuring high levels of happiness, retention, and expansion.
• Conduct virtual and in-person sales presentations, product demonstrations, and solution consultations.
• Collaborate with cross-functional teams including marketing, customer success, implementation, and product specialists to support customer needs and drive adoption.
• Maintain accurate and up-to-date records in CRM systems, including customer interactions, pipeline status, and forecasting.
• Analyze customer data and market trends to inform sales strategies and identify upsell or cross-sell opportunities.
• Participate in conferences, and virtual events to promote products and build relationships.
• Provide post-sale support and coordinate with internal teams to ensure smooth onboarding and implementation.
• Stay current on product offerings, industry trends, and competitive landscape.

Required Qualifications

• 3+ years of successful experience in sales, account management, or customer-facing roles.
• Proven ability to meet or exceed sales targets using consultative and solution-based selling techniques.
• Strong verbal and written communication skills with the ability to influence and build rapport with diverse collaborators.
• Excellent organizational and time management skills; ability to prioritize effectively in a fast-paced environment.
• Proficiency with CRM platforms (e.g., Salesforce) and digital communication tools.
• Comfortable with data analysis and using insights to drive sales decisions.
• Self-starter with a high degree of initiative, adaptability, and resilience.

Preferred Qualifications

• Bachelor’s degree or equivalent experience in business, marketing and education.
• Experience in education, publishing, ed tech, or digital learning environments.
• Knowledge of specific market segments such as K–12, higher education, libraries, or career and technical education (CTE).

Skills You’ll Use Every Day

• Customer-centric approach with a focus on delivering value and building long-term relationships.
• Critical thinking and problem-solving skills.
• High energy, competitive spirit, and a drive to succeed.
• Collaborative great teammate with the ability to work independently.
• Technologically proficient and eager to learn new tools and platforms.

Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [e-mail] .

About Cengage

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.

In this position, you will be eligible to participate in the company’s variable Sales incentive compensation program.

$19.00 - $25.00 USD

Target Variable Compensation:

45,000.00 USD Annual: Individual Target

annually

Actual incentive earnings are not guaranteed and may be more or less than the target amount based on achievement of performance goals and the terms of the applicable incentive compensation plan.

Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we’ve built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey.