Juvenile Services Crisis Care Worker

Laramie County Government; Cheyenne (WY); On-site; USD 42,000 - 56,000; Full time

Job summary

Laramie County Government seeks a dedicated staff member to maintain safety and security for staff, youth, visitors and facilities, while providing supervision and positive role modeling during daily activities.

The role involves leading youth through disciplinary actions, setting standards, supporting educational initiatives, and coordinating access to services to promote emotional stability and development.

Qualifications

• High School Diploma or GED; 2 years experience working with juveniles in group, community or education settings, or equivalent combination education, training, and experience.

Responsibilities

• Maintains safety and security of staff, youth, visitors and facilities; provides supervision, monitoring and direction while modeling positive behavior for youth during daily activities.
• Provides leadership to youth through disciplinary actions, setting standards and guiding educational initiatives.
• Explains agency rules, regulations, policies and procedures to new residents.
• Coordinates, supervises and motivates youth during daily activities and encourages participation in program components.
• Supports the educational department in assisting youth with completing assignments.
• Coordinates youth access to services that benefit their emotional stability and development.
• Provides CPR / First Aid if needed; calls 911 when necessary.
• Performs other duties as assigned.

Job description

Maintains safety and security of the staff, youth, visitors and facilities; Provides supervision, monitoring and direction while demonstrating a positive role modeling to youth during general daily activities

• Promotes a supportive, corrective and therapeutic environment to enhance emotional/physical development, including providing appropriate advice, guidance and direction and role modeling healthy relationships through mentoring.
• Provides leadership to youth through disciplinary actions, setting standards and guidelines and supporting educational initiatives.
• Explains agency rules, regulations, policies and procedures to new residents.
• Provides non-physical intervention skills in crisis situations where youth are hostile, aggressive, and in danger of harming themselves, others and/or property.
• Coordinates, supervises and motivates youth during daily activities and encourages youth to participate in required program components.
• Supports the educational department in assisting youth in completing assignments.
• Coordinates youth access to services that benefit their emotional stability and development.
• Provides security and direct, constant and visual supervision of youth in a residential facility.
• Greets visitors in a manner that reflects a positive image.
• Updates and maintains a variety of files, records, event logs, charts and other documents; maintains appropriate records and prepares reports as required.
• Assists and interacts with County departments, support staff, outside organizations and businesses and Federal, state and local law enforcement organizations in order to accomplish tasks.
• Manages radio traffic regarding facility events and youth movement.
• Safely and securely transports youth to and from appointments and activities.
• As apart of the Enrichment program take youth to actively participate in various activities and community events. Example of such activities / events includes but are not limited to hiking on various types of terrains and inclines, fishing trips, walking for extended periods of time at Frontier Days activities, walking up and down bleachers, and going for walks at local parks and establishments.
• Supports youth in receiving proper medical care.
• Provides CPR / First Aid if needed. Calls 911 for assistance if needed.
• Promptly responds to crisis situations according to policy and procedures.
• Provides for the safety and security of youth by following established department policy and procedures.
• Utilizes physical visual inspections to monitor youth while they are sleeping, maintaining these checks on a frequent basis.
• Completes building inspections on a frequent basis.
• Enforces compliance with Policy and Procedures and regulations.
• Performs other duties as assigned or required.

High School Diploma or GED equivalent and 2 years of experience working with juveniles in group, community or educations settings or equivalent combination education, training, and experience. Must also pass ergo metrics testing and a thorough background investigation; must have a valid driver's license with an acceptable driving record. Must maintain a level of physical fitness to meet Department standards.

Knowledge and Skills:

Ability to gain the following:

• Knowledge of behavior management concepts, local, state and national best practices concerning delinquent behaviors, substance abuse and mental health issues and transition of youth from institution to community.
• Knowledge of non-physical intervention skills in crisis situations.
• Knowledge of state, federal and department youth treatment/safety standards and procedures.
• Knowledge of Sheriff's and Juvenile Services Center policies and procedures.
• Knowledge of the Wyoming criminal justice and court systems, procedures and protocols.
• Knowledge of hazardous chemicals and materials, fire safety rules, first aid and CPR.
• Skill in remaining alert at all times and reacting quickly and calmly in emergency situations; and in dealing with situations requiring diplomacy, understanding, fairness, firmness and sound judgment.
• Skill in interpreting laws and regulations, making decisions, maintaining composure, and working effectively under stressful conditions and emergency situations.
• Skill in using constructive and appropriate discipline while providing clear standards and expectations.
• Skill in modeling good habits, respectful relationships, and handling stress and provocation in a mature manner.
• Skill in identifying and responding to teachable moments.
• Skill in interacting with youth from different social, economic, and ethnic backgrounds.
• Skill in operating a personal computer and software applications.
• Skill in following and effectively communicating verbal and written instructions.
• Skill in working independently and as a team member.