Juvenile Justice Services Coordinator

Helen Ross McNabb Center; Knoxville (TN); On-site; USD 62,000 - 76,000; Full time

Job summary

Helen Ross McNabb Center in Knoxville, TN, is seeking a Juvenile Justice Services Coordinator to lead supervision and oversight of JJDR, CTT and TRP Detention programs, delivering therapeutic interventions and ensuring compliance with program standards.

The role focuses on building strong partnerships with courts, DCS, schools, and community partners, coordinating referrals, collecting data, and producing monthly reports.

Qualifications

• Master's Degree in social work or related field.
• Minimum 5 years of experience in juvenile justice.
• Professional license or license-eligible (LPC-MHSP, LCSW, or LMFT).
• Must be capable of traveling locally and meeting with clients and partners.
• Must be trained and certified in HWC and CPR.

Responsibilities

• Provide supervision and oversight of JJDR, CTT and TRP Detention Programs; review progress with staff; monitor productivity and training requirements.
• Provide program oversight; manage referrals; attend meetings with DCS, Juvenile Courts, Schools, and partners; provide monthly reports.
• Handle administrative tasks; complete monthly/quarterly reports; ensure EMR/Quest documentation compliance.
• Pursue 40 hours of professional development annually; attend TJCSA conferences; complete HRMC trainings as required.

Skills

Juvenile justice experience

Supervising others

Data reporting

Partner communication

Education

Master's Degree in Social Work or related field

License eligible (LCSW/LPC-MHSP/LMFT)

Tools

EMR systems

Quest documentation

Job description

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Juvenile Justice Services Coordinator today!

The Juvenile Justice Services Coordinator

Duties:

• Essential functions include ensuring team members are performing as expected according to the conditions outlined in the service agreements with Grantors and the courts.
• The services coordinator ensures regular communication with community partners to maintain successful working relationships.

JOB PURPOSE/SUMMARY

Summary of role of team:

• The juvenile justice team is an essential part of the services provided by the McNabb Center and has long-standing partnerships with courts in Knox and surrounding communities for over 30 years.
• Serving this population prevents children from unnecessary separation from their families and also increases community safety.

Summary of position:

• The Services Coordinator will be responsible for providing supervision and program oversite for TRP Detention, JJDR, CTT and other programs as assigned.
• These programs provide therapeutic interventions for custody prevention, intensive therapeutic probation and assessment and crisis intervention in detention centers.

TYPICAL WORKING CONDITIONS/ENVIRONMENT

• Services Coordinator will complete work in the office and community.

JOB DUTIES/RESPONSIBILITIES

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

1. Provide supervision and oversight of JJDR, CTT and TRP Detention Programs.

• Meet with supervisors and/or staff on a regular basis to review progress of clients in the program.
• Assist with challenges to help ensure the best outcomes for clients.
• Monitor productivity to ensure program standards and outcomes are met.
• Monitor documentation and training requirements for staff.

2. Provide program oversite

• Manage referrals to all programs under their supervision.
• Attend relevant meetings with DCS, Juvenile Courts, Schools and other community stakeholders regarding juvenile justice services to maintain strong partnerships.
• Obtain and provide data for monthly reports to McNabb and / or Grantors as required.
• Ensure that daily contact logs are collected and reviewed.
• Notify supervisor immediately of any serious issues with clients or community partners.

3. Administrative Tasks

• Services Coordinator will complete monthly and quarterly reports as required.
• Review documentation in EMR and Quest periodically to ensure compliance.
• Address any personnel issues as they arise.

4. Professional Development

• Complete 40 hours of professional development training per fiscal year.
• Will attend conferences such as TJCSA annually or as available.
• Attend any other mandatory HRMC training or training that supervisor deems necessary.

COMPENSATION:

• Starting salary for this position is approximately $69,155 /yr based on relevant experience and education.

Schedule:

• Schedule will include daytime work and afternoon / evening hours.
• In-person attendance is essential for this position.

Travel:

• Supervisor is expected to travel to Knox County and 15 surrounding counties to meet with community partners and provide coverage for services.

Equipment/Technical Competency:

• Must be capable of using a computer for documentation purposes and using technology appropriately to communicate with clients.

Equipment/Technology:

• Use of technology includes computer use for documentation and phone use for communicating with clients.

Experience / Knowledge:

• Must have significant experience in juvenile justice and/or previous experience with supervising others.

Education / License:

• Must have a Master's Degree in social work or related behavioral field with a minimum of five (5) years of experience in juvenile justice.
• Must have a professional license or license eligible degree and a commitment to work towards licensure (LPC-MHSP, LCSW, or LMFT).

Physical/Emotional/Social -Skills/Abilities:

• Must be trained and certified in HWC and CPR.
• Must be capable of traveling locally to meet with clients and community partners;
• Must have networking skills necessary for collaboration with community partners, including court directors, judges, DCS, and other community organizations.

Location:

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.