Junk Removal and Field Sales

1-800-GOT-JUNK?; North Billerica (MA); Sur place; USD 39 000 - 44 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Vision benefits

Dental benefits

Retirement plan

Résumé du poste

Southwind, owners of 1-800-GOT-JUNK?, is hiring a Customer Experience Leader to energize our field sales and service efforts. You will engage customers, drive on-site sales, and ensure exceptional service while upholding safety and brand standards.

This role offers $28.00–$32.00 per hour, a comprehensive benefits package, and opportunities for advancement through our internal growth paths. Weekend shifts are required, with weekday flexibility.

Qualifications

• Sales orientation and customer-focused mindset.
• Strong communication and problem-solving abilities.
• Willing to work energy-driven shifts, including weekends.

Responsabilités

• Create WOW moments through outstanding customer service
• Lead pricing conversations, close on-site sales, and deliver clear estimates
• Remove junk safely from homes and businesses
• Drive, navigate, and operate box trucks (training provided)
• Lift, carry, load, and maneuver items up to 75 lbs
• Represent our brand with integrity, professionalism, and a sharp appearance

Connaissances

Sales

Customer service

Communication skills

Physically fit

Description du poste

Ready to build a high-energy career where every day is different? Join ourField Sales & Service Teamand help us deliver exceptional customer moments and powerful service experiences. We're Southwind- the highest-performing 1-800-GOT-JUNK? franchise group - built onintegrity, accountability, and investing in people.

About Us: At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team.

We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences.

Pay Range: $28.00/hr - $32.00/hr+ (Total Compensation)

• $15.50 Base hourly rate
• Tips
• Profit share & performance incentives
• Overtime
• 1 mandatory weekend shift
• 3-4 weekday shifts
• Shifts run 8-10 hours and may fall anywhere between 7:00 AM - 10:00 PM, depending on business
  needs
• Must maintain availability for 4 weekdays + 1 weekend day every week

What We’re Looking For:

• Sales-Driven:A passion for sales and a knack for exceeding customer expectations.
• People Focused: Friendly and personable, dedicated to delivering outstanding service.
• Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
• Dependable: Reliable and hardworking, positively contributing to our team culture.
• Strong Communicator: Excellent problem-solving skills and organizational abilities.

Role Overview: As a Field Sales & Service Representative, you’ll bring energy, professionalism, and salesmanship to every job.

• Create WOW moments through outstanding customer service
• Lead pricing conversations, close on-site sales, and deliver clear estimates
• Remove junk safely from homes and businesses
• Drive, navigate, and operate box trucks (training provided)
• Lift, carry, load, and maneuver items up to 75 lbs
• Represent our brand with integrity, professionalism, and a sharp appearance

No prior junk removal experience required - Participate in daily recorded role-play scenarios to
support ongoing training, skill development, and performance improvement - we train you.

Uniform Standards: Maintained anytime you’re at the office - on or off the clock:

• Brown Belt
• Brown Steel-Toe Boots
• Branded Polo (Provided)
• Branded Ball Cap or Beanie (Provided)
• Sweatshirt (Provided)
• Navy BLUE work pants or shorts

Company-Wide Standards (Required for All Roles):
DOT Medical Certification

• A valid DOT Medical Card is required for driving commercial vehicles.
• Southwind covers the full cost of obtaining your DOT Medical Certification.

Professional Growth: Our team members grow fast. Advancement pathways include:

• People Development (To Director of People Developement)
• Operator (To Director of Operations)
• General Manager

We promote from within whenever possible!

Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on
integrity, teamwork, and ongoing development.

• Experience a fun, fast-paced workday filled with diverse tasks and challenges.
• Career advancement pathways.
• Competitive compensation and performance-based bonuses
• Award-winning workplace ("Best Places to Work" and "Fast 50 Company").
• Full benefits package with Medical, Vision, Dental coverage and retirement options.

This job description outlines the key responsibilities, qualifications, and skills required for the Customer
Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and
qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affinity Action, Veteran-friendly
employer.

Our Mission Statement:Anything is possible.Invest in people.Change the world.

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services.