Junior Technical Solutions Engineer — Relocation to Madison

Epic; Paterson (NJ); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Annual raises

Bonuses

Stock grants

Four-week sabbatical

Job summary

Epic is seeking a Technical Solutions Engineer, responsible for diagnosing software issues and managing implementation processes that affect 305 million patients globally. This role requires a Bachelor's degree and a strong history of academic or professional success, along with a willingness to travel occasionally.

The position is based on the campus in Madison, WI, necessitating relocation with financial assistance provided. Epic offers excellent benefits including bonuses and a four-week sabbatical after five years of service.

Qualifications

• Relevant degree or equivalent experience in a related field.
• Strong analytical skills to diagnose and resolve complex issues.
• Willingness to travel occasionally to customer locations.

Responsibilities

• Diagnose problems and identify solutions for customer software.
• Manage implementation processes across various locations and stakeholders.
• Support a large user base of software impacting millions of patients.

Skills

Problem-solving

Software implementation

Customer interaction

Education

Bachelor's degree or greater

Job description

Epic is seeking a Technical Solutions Engineer, responsible for diagnosing software issues and managing implementation processes that affect 305 million patients globally. This role requires a Bachelor's degree and a strong history of academic or professional success, along with a willingness to travel occasionally.

The position is based on the campus in Madison, WI, necessitating relocation with financial assistance provided. Epic offers excellent benefits including bonuses and a four-week sabbatical after five years of service.