Junior Technical Solutions Engineer — Relocation to Madison

Epic; Idaho Falls (ID); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Annual raises

Bonuses

Stock grants

Four-week sabbatical after five years

Job summary

Epic is seeking a Technical Solutions Engineer based in Madison, WI, where relocation assistance is provided. In this role, you’ll impact over 305 million patients globally by diagnosing and resolving complex software issues with customer teams.

A Bachelor's degree and a willingness to travel are essential. The position offers comprehensive benefits, annual raises, bonuses, and stock options, with a commitment to diversity and inclusion.

Qualifications

• Bachelor's degree or greater.
• A history of academic excellence or professional success.
• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.
• COVID-19 vaccination.

Responsibilities

• Diagnose problems and identify solutions with customer counterparts.
• Manage implementation across multiple physical locations and stakeholders.
• Tackle mission-critical and complex issues.

Skills

Problem-solving

Technical Software Support

Customer Service

Education

Bachelor's degree or greater

Job description

Epic is seeking a Technical Solutions Engineer based in Madison, WI, where relocation assistance is provided. In this role, you’ll impact over 305 million patients globally by diagnosing and resolving complex software issues with customer teams.

A Bachelor's degree and a willingness to travel are essential. The position offers comprehensive benefits, annual raises, bonuses, and stock options, with a commitment to diversity and inclusion.