Junior Technical Solutions Engineer — Relocation to Madison

Epic; Hilo (HI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Comprehensive health benefits

Annual raises

Bonuses and stock grants

Four-week sabbatical after five years

Job summary

Epic is seeking a Technical Solutions Engineer based in Madison, WI, to work on software impacting 305 million patients. This role involves diagnosing problems, identifying solutions, and managing implementation across multiple locations.

Candidates must hold a bachelor’s degree or higher, possess a strong history of academic or professional success, and be eligible to work in the U.S. without visa sponsorship. The position includes comprehensive benefits, annual raises, and relocation support.

Qualifications

• Bachelor's degree or higher is required.
• A history of academic excellence or professional success is necessary.
• Willingness to travel occasionally to customer locations is expected.
• Must be eligible to work in the U.S. without visa sponsorship.
• COVID-19 vaccination is required.

Responsibilities

• Diagnose problems and identify solutions for customers.
• Manage implementation across multiple physical locations.
• Tackle complex issues beyond simple fixes.

Skills

Problem-solving

Customer relationship management

Technical troubleshooting

Effective communication

Education

Bachelor's degree or greater

Job description

Epic is seeking a Technical Solutions Engineer based in Madison, WI, to work on software impacting 305 million patients. This role involves diagnosing problems, identifying solutions, and managing implementation across multiple locations.

Candidates must hold a bachelor’s degree or higher, possess a strong history of academic or professional success, and be eligible to work in the U.S. without visa sponsorship. The position includes comprehensive benefits, annual raises, and relocation support.