Junior Technical Solutions Engineer — Relocation to Madison

Epic; Gilbert (AZ); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Merit-based compensation

Annual raises

Bonuses

Four-week sabbatical after five years

Job summary

Epic in Madison, WI is looking for a Technical Solutions Engineer to work on software that impacts 305 million patients globally. This role involves diagnosing problems, identifying solutions, and managing implementation across multiple locations.

The ideal candidate will have a bachelor's degree, a proven history of success, and be willing to occasionally travel. Benefits include merit-based compensation, annual raises, bonuses, and a four-week sabbatical after five years of service.

Qualifications

• Bachelor's degree or greater.
• A history of academic excellence or professional success.
• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.
• COVID-19 vaccination required.

Responsibilities

• Diagnose problems and identify solutions for software impacting patients.
• Manage implementation across multiple physical locations and stakeholders.
• Tackle mission-critical issues beyond basic fixes.

Skills

Problem diagnosis

Customer engagement

Complex issue resolution

Willingness to travel

Education

Bachelor's degree or greater

Job description

Epic in Madison, WI is looking for a Technical Solutions Engineer to work on software that impacts 305 million patients globally. This role involves diagnosing problems, identifying solutions, and managing implementation across multiple locations.

The ideal candidate will have a bachelor's degree, a proven history of success, and be willing to occasionally travel. Benefits include merit-based compensation, annual raises, bonuses, and a four-week sabbatical after five years of service.