Junior Technical Solutions Engineer — Relocation to Madison

Epic; Broken Arrow (OK); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Comprehensive health benefits

Annual raises and bonuses

Stock grants

Four-week sabbatical after five years

Job summary

Epic is seeking a Technical Solutions Engineer based in the Madison, WI area. The role involves working on software that impacts 305 million patients. You’ll collaborate with customers to diagnose issues, devise solutions, and manage implementations across various locations.

The position requires a Bachelor’s degree, a willingness to travel, and COVID-19 vaccination. Epic offers comprehensive benefits, merit-based compensation, and an emphasis on diversity and inclusion.

Qualifications

• A history of academic excellence or professional success.
• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.
• COVID‑19 vaccination required.

Responsibilities

• Diagnose problems and identify solutions for software issues.
• Manage implementation across multiple physical locations and stakeholders.
• Handle complex issues beyond basic troubleshooting.

Skills

Problem diagnosis

Solution management

Software troubleshooting

Client interaction

Education

Bachelor's degree or greater

Job description

Epic is seeking a Technical Solutions Engineer based in the Madison, WI area. The role involves working on software that impacts 305 million patients. You’ll collaborate with customers to diagnose issues, devise solutions, and manage implementations across various locations.

The position requires a Bachelor’s degree, a willingness to travel, and COVID-19 vaccination. Epic offers comprehensive benefits, merit-based compensation, and an emphasis on diversity and inclusion.