Junior Technical Operations Analyst (TS/SCI)

IBM; Maryland; On-site; USD 70,000 - 95,000; Full time

Job summary

IBM Consulting is seeking a Junior Technical Operations Analyst to support day-to-day security operations, perform initial incident analyses, and coordinate responses in a DoD-information network context. The role involves safeguarding cyber posture, knowledge-sharing, and collaboration across multi-vendor environments.

Onsite at Fort Meade, MD five days a week, requiring a Bachelor’s degree. The position emphasizes threat management, SIEM/EDR/MDR usage, and proactive threat hunting, with

Qualifications

• Experience with monitoring security operations using SIEM/EDR/MDR tools.
• Ability to analyze and escalate security incidents promptly.
• Familiarity with DoD/ government security posture contexts can be a plus.
• Experience translating complex cybersecurity issues into actionable information.

Responsibilities

• Analyze security alerts and escalate client risk and incidents.
• Provide initial incident response analyses and coordinate with stakeholders.
• Enhance knowledge-based systems to improve SOC operations.
• Create knowledge assets to improve client self-sufficiency in incident resolution.
• Support initiatives to raise operational efficiency and client satisfaction.

Skills

Threat management

Incident response

Analytical thinking

Multi-vendor support

Communication skills

Education

Bachelor's Degree

Tools

SIEM

EDR

MDR

Job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

As a Junior Technical Operations Analyst: Supports day-to-day security operations, providing technical escalation for complex incidents, enabling incident response coordination, and proactive threat hunting. Supports monitoring, analyzing, and responding to cyber incidents in coordination with the cyber defenders, ensuring timely remediation, and reporting on cyber posture within DoD Information Networks (DODIN). Supports translating complex cybersecurity issues into actionable information

Your Primary Responsibilities Will Include

• Analyze Security Alerts: Swiftly analyze and escalation client risk and operational disruptions to respective stakeholders in a timely manner, utilizing an array of tools and established procedures to take appropriate actions for escalating security threats, anomalies, and breaches.
• Provide Incident Response: Perform initial analysis and troubleshooting of security alerts, anomalies, and technical issues, prioritizing incidents based on varying levels of complexity, and effectively communicate and collaborate with clients and internal stakeholders.
• Enhance Knowledge-Based Systems: Contribute to the enhancement of knowledge-based systems to bolster the efficacy of security operations, providing technical guidance and assistance to clients and personnel within multi-vendor, multi-protocol environments.
• Foster Client Self-Sufficiency: Create and disseminate knowledge assets and digital resources to cultivate client self-sufficiency, working closely with development, services, and field teams to ensure the relevance and effectiveness of technical solutions provided for incident resolution.
• Elevate Operational Efficiency: Contribute to initiatives to elevate operational efficiency and client satisfaction within the SOC monitoring team.

Onsite- Fort Meade, MD 5 days a week

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Exposure to Threat Management: Familiarity with L1 monitoring services via SIEM, EDR, MDR, or SOC mailbox, including receiving, documenting, and reviewing incident-related information.
• Experience with Security Tools: Hands-on experience with an array of tools and established procedures to take appropriate actions for escalating security threats, anomalies, and breaches.
• Proficiency in Core Operational Processes: Demonstrated experience and proficiency in core operational processes related to security operations, including awareness of evolving cybersecurity threats and industry trends.
• Technical Troubleshooting: Experience with initial analysis and troubleshooting of security alerts, anomalies, and technical issues, prioritizing incidents based on varying levels of complexity.
• Multi-Vendor Environment: Exposure to providing technical guidance and assistance within multi-vendor, multi-protocol environments, ensuring the integrity and resilience of critical systems and networks.
• Possesses Applicable Cyber Certifications: active DoD8140/8570 IATT Level II Certification

Preferred Technical And Professional Experience

• Proficiency in Industry Trends: Awareness of evolving cybersecurity threats and industry trends, staying up-to-date with the latest security threats and technologies.
• Familiarity with Negotiation Techniques: Exposure to negotiation techniques to achieve consensus and alignment among stakeholders, facilitating effective communication and exchange of information.
• Knowledge of Emerging Threats: Experience working with emerging threats and technologies, recommending enhancements to technical procedures to address security incidents and vulnerabilities.
• Prior Government Cyber Operational Experience- Experience working in a high OPTEMO environment within the government with demonstrated expertise supporting full spectrum cyber operations and mission effects.