Junior Systems Administrator

Telnyx; Denver (CO); Ibrido; USD 60.000 - 78.000; Tempo pieno

Descrizione del lavoro

Telnyx LLC is seeking a Junior Systems Administrator in Denver to keep our offices fully operational, monitored, and maintained. The role covers general IT support, infrastructure projects, and a shared on-call rotation within the IT Operations team.

Time is split between operational support and project work as Telnyx remains an AI-forward company focused on innovative connectivity solutions. Expect collaboration with vendors and internal teams to own automation and site documentation.

Competenze

• Experience in IT operations, systems administration, or helpdesk roles.
• Solid networking fundamentals (Wi‑Fi, switching, VLANs, DHCP/DNS, VPNs, firewalls).
• Experience with conference rooms and A/V; familiarity with video conferencing systems.

Mansioni

• Maintain office infrastructure: WiFi, networking, internet, conference rooms, A/V.
• Standardize hardware/configuration across offices.
• Plan and deliver office buildouts and network upgrades.
• Coordinate with vendors for procurement, installs, repairs, and support.
• Manage endpoints, accounts, and access; handle hardware procurement.

Conoscenze

IT operations

Systems administration

Networking fundamentals

Video conferencing

macOS/Windows/Linux

IAM

Python/Bash scripting

Agentic solutions

Descrizione del lavoro

Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network , to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications.

We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

Junior Systems Administrator

Build and automate Telnyx’s IT infrastructure.

This Role

We're hiring a Junior Systems Administrator in Denver to manage our offices and sites. The primary focus is ensuring all offices are fully operational, monitored, and maintained. The role also covers general IT support, infrastructure projects, and a shared on-call rotation as part of the IT Operations team. We are an AI-forward company and expect comfort and experience implementing, maintaining, and owning agentic solutions. Time is split between operational support and project work.

Location & Schedule

• Standard Denver (Mountain Time) business hours.
• In the Denver office 3 days per week, with Monday as a required in-office day.
• Occasional travel to other offices or locations globally.
• Shared on-call rotation.

The Opportunity

• Maintain office infrastructure, including WiFi, networking, internet connectivity, conference rooms, and A/V.
• Standardize hardware and configuration across offices.
• Plan and deliver office buildouts and network upgrades.
• Work with vendors on procurement, installs, repairs, and support, including ISPs, carriers, and contractors.
• Coordinate with facilities and building management, including physical access systems.
• Monitor sites and resolve outages.
• Provide employee IT support.
• Manage endpoints, accounts, and access.
• Manage hardware procurement, inventory, and shipping.
• Build, maintain, and own automations and agentic solutions.
• Contribute to IT infrastructure projects.
• Maintain documentation, runbooks, network diagrams, and site records.

Who We’re Looking For

• Experience in IT operations, systems administration, helpdesk, or a similar hands-on role.
• Solid networking fundamentals: wireless, switching, VLANs, DHCP/DNS, VPNs, and firewalls.
• Experience supporting conference rooms and A/V or video conferencing systems.
• Troubleshooting experience across macOS, Windows, and Linux.
• Working knowledge of identity and access management and cloud-based platforms.
• Scripting experience in Python, Bash, or similar.
• Experience implementing and maintaining agentic solutions.
• Clear written and verbal communication with employees and vendors.
• Interest in technology outside of work, such as home labs or side projects.

Bonus Points For

• Managed network platforms (UniFi, Meraki, or similar).
• Office buildouts, structured cabling, or physical infrastructure.
• ISP provisioning, failover connectivity, or site-to-site networking.
• Building integrations with Slack and SaaS APIs.
• Git and CI/CD workflows.
• SSO and provisioning protocols (SAML, SCIM).
• Exposure to security and compliance frameworks.
• Telecom or VoIP experience.

Work Style

• You can make decisions on your own and know when to escalat e.
• You take ownership of your sites.
• You work closely with the IT and security team and with outside vendors.
• You balance support work and project work.
• You keep learning and take on new challenges.

#LI-LS1

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Telnyx’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.