Junior Support Engineer (IT)

CMI (Central Moloney); Panama City (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Opportunities for career growth

Collaborative workplace culture

Job summary

CMI (Central Moloney) in Panama City, FL, is looking for a Junior Support Engineer (IT) to provide critical technical assistance and support for IT systems that enhance manufacturing operations. This role is perfect for a tech-savvy individual eager to optimize IT infrastructure in a fast-paced environment.

The ideal candidate will have a Bachelor's degree in Information Technology or a related field, with 1-2 years of IT support experience. Strong problem-solving and communication skills are crucial.

Join CMI and enjoy a competitive salary, comprehensive benefits, and a collaborative culture focused on innovation.

Qualifications

• 1-2 years of IT support experience, preferably in manufacturing.
• Familiarity with ERP systems is a plus.
• Education in Information Technology or Computer Science is preferred.

Responsibilities

• Provide first-level technical support for hardware and software.
• Maintain critical IT systems for manufacturing operations.
• Install and configure IT equipment.
• Monitor system performance and troubleshoot issues.
• Collaborate with teams to resolve technology challenges.
• Ensure systems comply with security protocols.
• Document technical issues and solutions.
• Participate in IT projects and provide user training.
• Stay informed about emerging IT trends.

Skills

Troubleshooting Windows and Linux

Networking fundamentals

IT infrastructure knowledge

Cloud platforms familiarity

Problem-solving skills

Communication skills

Team-oriented mindset

Education

Bachelor's degree in Information Technology or related field

Tools

SAP

Oracle

VMware

Azure

Job description

Job Title: Junior Support Engineer (IT)

Department: Information Technology

Reports To: IT Manager

Location: FL Overhead - Panama City, FL

Employment Type: Full-Time

About CMI

At Central Moloney, we power communities and industries with high-quality transformers backed by a commitment to innovation and excellence. Our IT team is crucial in supporting manufacturing processes by providing reliable and efficient technology solutions. Join us in contributing to a company that shapes the future of energy solutions.

About the Role

The Junior Support Engineer (IT) will provide technical assistance and support to ensure seamless operation of IT systems critical to manufacturing processes. This role is ideal for a tech-savvy professional eager to troubleshoot, optimize, and maintain IT infrastructure in a fast‑paced industrial setting. The Junior Support Engineer will work closely with the IT and production teams to ensure system reliability, data security, and operational efficiency.

Key Responsibilities

• Provide first‑level technical support for hardware, software, and network issues within the manufacturing facility
• Assist in maintaining IT systems critical to manufacturing operations, including ERP systems, production software, and data tracking tools
• Install, configure, and maintain IT equipment, including desktops, servers, printers, and mobile devices
• Monitor system performance and troubleshoot issues to minimize downtime
• Collaborate with cross‑functional teams to resolve technology‑related challenges affecting production and operational efficiency
• Support cybersecurity initiatives by ensuring all systems are compliant with security protocols and updates
• Document technical issues, solutions, and workarounds for future reference
• Participate in IT projects, such as system upgrades and implementation of new technologies
• Provide training and guidance to end‑users to enhance their IT proficiency
• Stay informed about emerging IT trends and technologies relevant to the manufacturing industry

Qualifications

Education: Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent work experience considered.

Experience:

• 1‑2 years of IT support experience, preferably in a manufacturing or industrial environment
• Familiarity with ERP systems (e.g., SAP, Oracle) is a plus

Technical Skills

• Proficiency in troubleshooting Windows and Linux operating systems
• Knowledge of networking fundamentals (LAN/WAN, VPN, firewalls)
• Basic understanding of IT infrastructure, including servers and databases
• Familiarity with cloud platforms and virtualization technologies (e.g., VMware, Azure)

Soft Skills

• Excellent problem‑solving and critical‑thinking abilities
• Strong verbal and written communication skills
• Team‑oriented mindset with a proactive approach to task management

Benefits

• Competitive salary and comprehensive benefits package
• Opportunities for career growth and professional development
• A collaborative and innovative workplace culture

Working Conditions

• This role requires frequent standing, walking, and exposure to a manufacturing environment

Fine Print / Legal Disclaimer

This job is considered safety‑sensitive because impairment by drugs or alcohol may constitute a threat to health or safety, and/or a lapse of attention could result in injury, illness, or death. Central Moloney is a tobacco‑free facility. The use of tobacco products (including cigarettes, cigars, smokeless tobacco, and e‑cigarettes/vapes) is not permitted on company property.

Equal Opportunity Employer Statement

Central Moloney is an equal opportunity employer. We make employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital or family status, genetic information, veteran status, or any other status protected by law. We are committed to creating a respectful, fair, and welcoming workplace for all, and we believe that a variety of experiences and perspectives strengthens our team.

Recruitment Policy

No Third‑Party Involvement. We value the interest of all job seekers; however, we do not accept unsolicited resumes or candidate submissions from recruitment agencies, staffing firms, or third‑party recruiters. Any resumes submitted in the absence of a signed agreement with Central Moloney will be considered the property of CMI. Central Moloney will not be responsible for any fees related to unsolicited resumes.