Junior Solutions Engineer

Trellix; City of Albany (NY); Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Retirement Plans

Medical, Dental and Vision Coverage

Paid Time Off

Paid Parental Leave

Support for Community Involvement

Job summary

Trellix is hiring a Junior Solutions Engineer to partner with our commercial and enterprise sales teams, discover customer requirements, and deliver solution demonstrations to help organizations defend against evolving threats.

You will support the presales lifecycle, work with Account Executives and Senior Sales Engineers, qualify technical needs, assist with POCs and RFP/RFI responses, and grow cybersecurity expertise within a collaborative, fast-paced team.

Qualifications

• 1–3 years of cybersecurity or presales experience.
• Foundational security knowledge and ability to map customer needs to solutions.
• Strong communication skills for technical and business audiences.

Responsibilities

• Support technical wins with sales reps and senior engineers.
• Discover customer requirements and map security challenges to use cases.
• Deliver clear technical demos and assist in solution proposals.
• Contribute to RFP/RFI responses with presales guidance.
• Execute POV activities to demonstrate solution performance.
• Build rapport with technical contacts and identify expansion opportunities.

Skills

Cybersecurity

Presales

Solutions engineering

Customer engagement

Tools

CRM software

Demo software

Job description

Remote United States

Full time

JR0037944

Job Title:

Junior Solutions Engineer

About Trellix

Trellix is a global company redefining the future of cybersecurity. The company’s comprehensive, open, and native cybersecurity platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix, along with an extensive partner ecosystem, accelerates technology innovation through artificial intelligence, automation, and analytics to empower over 50,000 business and government customers with responsibly architected security. More at https://trellix.com .

Role Overview:

Trellix is hiring a Junior Solutions Engineer to partner with our commercial and enterprise sales teams in driving technical wins across our cybersecurity portfolio. In this role, you will discover customer requirements, deliver solution demonstrations, and manage proofs-of-value to help organizations defend against evolving threat landscapes.

As a Junior Solutions Engineer , you will play a critical role in supporting the technical sales lifecycle for our commercial and enterprise accounts. Working in close partnership with Account Executives and Senior Sales Engineers, you will help discover customer needs, build trust, deliver solution demonstrations, and execute proofs-of-concept (POC/POV) to secure the technical win.

This role offers a clear growth path to expand your cybersecurity expertise and presales skills while collaborating across Sales, Renewals, Support, and Product teams.

About the Role

• Support Technical Wins: Partner with sales reps and senior engineers during client calls and visits to qualify technical requirements and present solution capabilities.


• Requirements Gathering: Assist in discovering customer business needs, mapping security challenges, and aligning them with solution use cases.


• Demos & Presentations: Deliver clear, effective technical demonstrations and assist in presenting solution proposals to key stakeholders.


• RFP/RFI Response Support: Contribute to technical responses for RFIs, RFPs, and security questionnaires with guidance from presales leadership.


• Proof of Value (POV) Execution: Help manage and execute proof-of-value activities to demonstrate solution performance against customer evaluation criteria.


• Technical Account Assistance: Build rapport with technical contacts in target accounts, help address technical inquiries alongside Support, and identify expansion opportunities.


• Executive Briefings & Betas: Support technical setup and demonstrations for Executive Briefings, customer beta programs, and early adopter initiatives.


• Continuous Learning & Feedback: Actively participate in presales enablement programs, stay current on security trends, and share customer insights with Product teams.

About You

• Experience: 1–3 years of experience in cybersecurity, presales support, solutions engineering, systems engineering, or technical support.


• Technical Foundation: Foundational knowledge in one or more of the following areas:


• Trellix Security Solutions & Architectures (a plus)


• Cloud & Virtualization Security


• Data Protection & Data Loss Prevention (DLP)


• Network Security, Web Proxies, or SD-WAN


• Workload & Container Security


• Certifications: Relevant introductory or intermediate certifications preferred (e.g., Security , Network , AWS/Azure Fundamentals, CCNA, or vendor security certifications).


• Communication Skills: Strong verbal and written presentation skills, with the ability to explain technical concepts clearly to both technical and business audiences.


• Attention to Detail: Precision in capturing technical requirements and assisting with accurate Bills of Materials (BOM) creation.


• Growth Mindset: Strong curiosity, high coachability, and a drive to expand cybersecurity and presales skills in a fast-paced environment.

LI-Remote

Company Benefits and Perks:

We believe that the best solutions are developed by teams who embrace each other’s unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Retirement Plans


• Medical, Dental and Vision Coverage


• Paid Time Off


• Paid Parental Leave


• Support for Community Involvement

We’re serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Our Commitment to You:

At Trellix, we are committed to creating a safe and trustworthy experience for our customers, employees, and candidates. Please be aware that fraudulent recruiting activity can occur through fake job postings or impersonated communications.

Trellix conducts interviews through professional channels only and does not use text messages, instant messaging, or group chats for interviews. We will never request sensitive personal information—such as your date of birth, Social Security number, or national ID number—during the interview process.

Trellix also does not require candidates to pay fees, purchase products or services, or process payments of any kind as part of the recruiting or hiring process. And Trellix will never keep any original work authorization documents that we may be required to review during the hiring process.