Junior SaaS Account Manager – Growth & Renewals

Blenheim Chalcot; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and bonus

Learning & development within the Blen

Travel to London HQ

PTO 14 days + 11 holidays

Your birthday off

401k

Daily snacks

Job summary

Fospha is seeking a Junior Account Manager in Austin to protect renewals and drive value for a portfolio of mid-size customers. You will collaborate with the Head of Customer Accounts to grow relationships, explain ROI through dashboards, and tailor narratives for varied stakeholders including finance and marketing teams.

Bring 2–4 years in SaaS or client-facing roles, strong relationship skills, and a data-driven mindset.

Qualifications

• 2–4 years in sales, account management or SaaS client-facing roles.
• Ability to build trust with multiple stakeholders and drive renewal value.
• Comfort interpreting dashboards and articulating ROI for diverse audiences.
• Strong written and verbal communication across email, video and live meetings.
• Organized, proactive and capable of managing follow-ups.
• Interest in driving renewals, upsells and business-case storytelling.
• Experience with eCommerce data, attribution or marketing platforms a plus.

Responsibilities

• Drive renewals across a portfolio by understanding objectives and monitoring health.
• Collaborate with Head of Customer Accounts on high-impact accounts.
• Turn data into impact stories showing ROI to stakeholders from CFO to marketing.
• Identify growth or risk signals and flag adoption challenges or expansion.
• Contribute to strategic account plans and activation roadmaps per account.
• Represent customer voice to product and delivery teams.

Skills

Relationship building

Data interpretation

Communication

Organization

Proactive mindset

Analytical thinking

Customer focus

Job description

Fospha is seeking a Junior Account Manager in Austin to protect renewals and drive value for a portfolio of mid-size customers. You will collaborate with the Head of Customer Accounts to grow relationships, explain ROI through dashboards, and tailor narratives for varied stakeholders including finance and marketing teams.

Bring 2–4 years in SaaS or client-facing roles, strong relationship skills, and a data-driven mindset.