Junior Product Analyst

Valeris; Morrisville (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health benefits

HSA/FSA options

401(k) with match

Paid time off

Holidays

Career growth opportunities

Diversity & inclusion

Job summary

Valeris in Morrisville, NC seeks a Business Analyst to translate roadmap priorities into clear requirements for engineering, QA, and operations. You will collaborate across teams, support backlog grooming, and leverage AI tools to accelerate documentation and analysis in a fast-growing life sciences environment.

The role emphasizes data-driven decision making and stakeholder communication, with growth toward Product Owner responsibilities as you gain experience within a supportive,

Qualifications

• Bachelor’s degree strongly preferred or equivalent experience.
• 0–2 years of experience in business analysis, product analysis, project coordination, or related field.
• Experience in requirements elicitation, documentation, and process/workflow mapping.
• Strong technical aptitude with troubleshooting and analytical skills.
• Excellent written and verbal communication skills for diverse stakeholders.
• Proficiency in Microsoft Office (Excel, PowerPoint, Visio, Word).
• Experience creating screen mocks and diagramming process flows.
• Comfortable using AI tools daily to accelerate research, drafting, and analysis.

Responsibilities

• Act as a liaison between business stakeholders and technical teams, ensuring clear communication of objectives.
• Gather, document, and validate requirements, translating roadmap priorities into detailed user stories and acceptance criteria.
• Create and maintain documentation of requirements, process flows, and screen mocks to support development and implementation.
• Serve as a day-to-day contact for clarifying requirements with engineering during build and testing.
• Support backlog grooming and refinement, helping keep stories defined, prioritized, and ready for engineering.
• Assist with shadow-mode validation and QA activities by comparing outputs against source data and acceptance criteria.
• Generate reports and collaborate with cross-functional teams to address operational challenges.

Skills

Business analysis

Requirements elicitation

Documentation

Process mapping

Stakeholder communication

AI tools

Education

Bachelor’s degree or equivalent experience

Tools

Jira

Azure DevOps

Visio

Power BI

Tableau

Job description

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.

Key Responsibilities

Requirements Gathering & Documentation

• Act as a liaison between business stakeholders and technical teams, ensuring clear communication and understanding of project objectives.
• Gather, document, and validate business and functional requirements from stakeholders, translating the Product Director’s/Manager’s roadmap priorities into detailed user stories, workflows, and acceptance criteria.
• Create and maintain documentation of requirements, process flows, and screen mocks to support development and implementation.
• Serve as a day-to-day point of contact for clarifying requirements with engineering during build and testing.

Backlog & Product Support

• Support backlog grooming and refinement under the direction of the Product Director/Manager — helping keep stories well-defined, prioritized, and ready for engineering.
• Help track initiatives, dependencies, and delivery status, flagging risks or blockers early.
• Participate in pod operating rhythms (standups, backlog refinement, demos, retrospectives) and communicate findings clearly.
• Assist with shadow-mode validation and other testing/QA activities by comparing outputs against source data and defined acceptance criteria.

AI-Enabled Ways of Working

• Use AI tools daily to accelerate requirements drafting, documentation, research synthesis, and data analysis.
• Build quick prototypes, mockups, or proof-of-concept artifacts using AI-assisted tooling to test ideas with stakeholders before committing engineering time.
• Stay current on AI-enabled and automation capabilities relevant to patient access and product work, and bring ideas back to the team.

Cross-Functional Collaboration & Reporting

• Generate reports to communicate findings and insights effectively to stakeholders and management.
• Collaborate with cross-functional teams to address operational challenges and identify process improvements.
• Partner with the Product Director/Manager and senior leadership to align work with product and business goals.
• Work with urgency and adaptability in a high-growth environment.

Standards & Accountabilities

• Utilize Valeris’ values as the driving force behind the team’s success.
• On time adherence to training deadlines for all corporate policies and procedures.
• Ensure all SOPs are followed with consistency.
• Perform additional tasks or projects as assigned.

What Success Looks Like

In this role, you will help Valeris:

• Turn roadmap priorities into clear, buildable requirements that engineering can execute against the first time.
• Keep the backlog well-groomed, current, and ready for sprint planning.
• Reduce the time between an identified problem and a documented, ready-to-build solution.
• Build a strong foundation in business analysis and product ownership, growing toward more ownership over time.

Qualifications

Required Experience

• Bachelor’s degree strongly preferred or equivalent experience.
• 0–2 years of experience in business analysis, product analysis, project coordination, or a related field; relevant internships or academic projects count.
• Experience (or coursework) in requirements elicitation, documentation, and process/workflow mapping.
• Strong technical aptitude with troubleshooting and analytical skills.
• Excellent written and verbal communication skills for diverse stakeholders.
• Proficiency in Microsoft Office (Excel, PowerPoint, Visio, Word).
• Experience creating screen mocks and diagramming process flows.
• Comfortable using AI tools (e.g., ChatGPT, Claude, Copilot) daily to accelerate research, drafting, and analysis.

Preferred Experience

• Healthcare or life sciences experience.
• Familiarity with Agile methodology, backlog management, and tools such as Jira or Azure DevOps.
• Exposure to patient access, hub services, or reimbursement workflows.
• Familiarity with SQL or BI tools (e.g., Tableau, Power BI).
• Interest in growing into a Product Owner or Product Analyst role over time.

Physical Demands & Work Environment

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
• Although very minimal, flexibility to travel as needed is preferred.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Why Work for Valeris?

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
• Additional health support, including telehealth and Employee Assistance Program (EAP) services
• Company match on Health Savings Account contributions
• Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
• Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
• 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
• Paid Time Off (PTO) and Sick Leave to support work-life balance
• Team members receive nine paid holidays plus two floating holidays
• Opportunities for advancement in a company that supports personal and professional growth
• A challenging, stimulating work environment that encourages new ideas
• Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
• A mission-driven, inclusive culture where your work makes a meaningful impact

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.

Our Commitment to Equal Opportunity

At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.