Junior-level Technical Product Owner (Data Analyst)

Cynet Systems; Charlotte (NC); Hybrid; USD 74,000 - 123,000; Part time

Benefits offered by this job

Medical, dental, vision

401(k)

Job summary

Cynet Systems in Charlotte, NC is seeking a hands-on Technical Project Manager to steward Service BOMs, service catalogs, and product data with cross‑functional teams across Engineering, Manufacturing, Supply Chain, and Suppliers. This role acts as the primary Aftermarket liaison to ensure content reflects engineering and manufacturing changes.

Responsibilities include maintaining BOM accuracy, facilitating ECN/ECR processes, and coordinating service data with Windchill, SAP, Creo, and

Qualifications

• Bachelor's degree in Engineering, Manufacturing, Supply Chain, or a related technical discipline.
• Strong experience with BOM management, product structures, and product lifecycle data.
• Advanced user experience with PLM/PDM systems, preferably Windchill.
• Working knowledge of SAP for material, part, and BOM research and validation.
• Experience supporting Engineering Change Management (ECN/ECR) and product release processes.
• Hands‑on experience with Creo or SolidWorks for reviewing and updating models and drawings.

Responsibilities

• Own and maintain the accuracy of Service BOMs and ensure alignment with EBOM, Manufacturing BOMs, and As-Built BOMs.
• Investigate, analyze, and resolve discrepancies in BOMs, product data, and related documentation.
• Update BOMs, product structures, and associated data within Windchill and other connected systems.
• Support engineering change and release activities that impact service BOMs and service documentation.
• Coordinate creation, review, and maintenance of service catalog content, including illustrations and drawings.
• Obtain and validate technical documentation and data from internal teams and suppliers.
• Work with suppliers to obtain service BOMs, service parts information, drawings, and related data.
• Integrate supplier service information into product service BOMs and catalogs.

Skills

BOM management

Product data mgmt

Cross-functional leadership

Stakeholder mgmt

Data governance

Data quality

Creo review

SolidWorks review

Education

Bachelors in Engineering/Manufacturing/Supply Chain

Tools

Windchill

SAP

Creo

SolidWorks

Job description

This hands-on Technical Project Manager role supports the Aftermarket organization by ensuring Service Bills of Material (Service BOMs), service catalog content, and product data remain accurate, complete, and up to date. The position serves as the primary liaison between Aftermarket, Engineering, Manufacturing, Supply Chain, Suppliers, and Software teams, acting as the "eyes and ears" of the Aftermarket function at the manufacturing site. You will drive cross-functional collaboration, support software and data integration initiatives, and ensure that service content consistently reflects current engineering and manufacturing changes.

Responsibilities

• Own and maintain the accuracy of Service BOMs and ensure alignment with Engineering BOMs (EBOM), Manufacturing BOMs, and As-Built BOMs.
• Investigate, analyze, and resolve discrepancies in BOMs, product data, and related documentation.
• Update BOMs, product structures, and associated data within Windchill and other connected systems.
• Support engineering change and release activities that impact service BOMs and service documentation.
• Coordinate the creation, review, and maintenance of service catalog content, including illustrations, drawings, and supporting documentation.
• Obtain and validate technical documentation, drawings, and service information from internal teams and external suppliers.
• Work directly with suppliers to obtain service BOMs, service parts information, drawings, and related technical data.
• Integrate supplier service information into product service BOMs and service catalogs to ensure complete and accurate service content.
• Build and maintain strong relationships across Engineering, Manufacturing, Supply Chain, Service, and Supplier organizations to facilitate issue resolution and data accuracy.
• Serve as the primary Aftermarket representative for software and data integration initiatives.
• Facilitate access to subject matter experts, system owners, and business stakeholders to support integration and data-related projects.
• Support validation and quality reviews of integrated product and service data to ensure completeness and correctness.
• Track project milestones, deliverables, risks, issues, and dependencies across multiple initiatives.
• Develop and present project status reports, metrics, and executive updates to stakeholders.
• Lead and participate in governance reviews, stakeholder meetings, and action planning sessions.
• Support offshore resources and extended teams by coordinating work, clarifying requirements, and ensuring alignment with project goals.
• Bachelor's degree in Engineering, Manufacturing, Supply Chain, or a related technical discipline.
• At least 5 years of experience in product data management, configuration management, manufacturing engineering, technical project management, or related fields.
• Strong experience with BOM management, product structures, and product lifecycle data.
• Advanced user experience with PLM/PDM systems, preferably Windchill.
• Working knowledge of SAP for material, part, and BOM research and validation.
• Experience supporting Engineering Change Management (ECN/ECR) and product release processes.
• Hands‑on experience with Creo or SolidWorks for reviewing and updating models and drawings.
• Strong understanding of Engineering, Manufacturing, Supply Chain, Service, and Supplier processes.
• Proven ability to lead cross‑functional initiatives and drive issue resolution across multiple organizations.
• Excellent leadership, relationship‑building, and stakeholder management skills.
• Strong organizational, planning, and prioritization abilities.
• Exceptional verbal and written communication skills.
• Strong analytical, troubleshooting, and problem‑solving capabilities.
• Experience in BOM management, product data management, and configuration management.
• Mechanical engineering knowledge or experience relevant to product structures and manufacturing.
• Demonstrated project management skills in technical environments.

Additional Skills & Qualifications

• Experience supporting Aftermarket operations, Service Parts Catalogs, or Service BOM management.
• Experience in HVAC, refrigeration, industrial manufacturing, or other engineered product environments.
• Familiarity with data governance, master data management, and data quality processes.
• Experience working with global teams, suppliers, or offshore resources.
• Exposure to MES and other manufacturing systems.
• Experience with Service BOM management and Service Parts Catalog management.
• Experience with Windchill PLM and SAP in an integrated product data environment.
• Experience with Creo or SolidWorks for model and drawing review and updates.
• Technical project management experience in complex, cross‑functional settings.
• Strong cross‑functional leadership skills with the ability to influence without direct authority.
• Stakeholder and supplier management experience in technical or manufacturing contexts.
• Experience with data governance and data quality initiatives in product or service data domains.

This role offers flexibility to work remotely while requiring proximity to the manufacturing site in the Charlotte area to enable on‑site presence as needed. You will collaborate closely with Engineering, Manufacturing, Supply Chain, Service, Software, and Supplier teams, often acting as the primary Aftermarket representative on site. The environment involves regular use of PLM/PDM systems such as Windchill, ERP systems such as SAP, and CAD tools such as Creo or SolidWorks, as well as interaction with other manufacturing and data systems. The position supports standard benefits and paid time off, and operates within a professional, project‑driven setting that emphasizes cross‑functional collaboration, data accuracy, and structured governance for projects and product data.

Job Type & Location

This is a Contract position based out of Charlotte, NC.

Pay and Benefits

The pay range for this position is $59.00 - $59.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Charlotte, NC.

Application Deadline

This position is anticipated to close on Aug 13, 2026.