Junior JDE Support Engineer - Manufacturing Modules

TechDigital Group; Fremont (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A prominent tech firm in Fremont, California, is seeking a Junior JDE Application Support Engineer to provide technical assistance for JD Edwards EnterpriseOne. The role involves troubleshooting issues, providing Level 2 and Level 3 support in manufacturing modules, and collaborating with cross-functional teams. Candidates should have a bachelor's degree and 1–3 years of relevant experience, particularly in JD Edwards. Excellent analytical, problem-solving, and communication skills are required. Competitive salary and benefits offered.

Qualifications

• 1–3 years of experience with JD Edwards EnterpriseOne, particularly in manufacturing modules.
• Excellent analytical and problem-solving skills.
• Strong communication skills to collaborate with stakeholders.

Responsibilities

• Provide application support by resolving incidents with JD Edwards.
• Log and track tickets, ensuring timely resolution.
• Conduct root cause analysis and contribute to permanent fixes.
• Assist with software patches, updates, and testing processes.
• Create and maintain documentation for troubleshooting and processes.

Skills

JD Edwards EnterpriseOne familiarity

Analytical skills

Problem solving

PL/SQL familiarity

Communication skills

Troubleshooting experience

Education

Bachelor’s degree in a related field

Tools

Software support methodologies

Bug-tracking tools

Job description

A prominent tech firm in Fremont, California, is seeking a Junior JDE Application Support Engineer to provide technical assistance for JD Edwards EnterpriseOne. The role involves troubleshooting issues, providing Level 2 and Level 3 support in manufacturing modules, and collaborating with cross-functional teams. Candidates should have a bachelor's degree and 1–3 years of relevant experience, particularly in JD Edwards. Excellent analytical, problem-solving, and communication skills are required. Competitive salary and benefits offered.