JUNIOR ASSISTANT MANAGER

La Vie en Rose Inc.; City of Albany (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

La Vie en Rose Inc. is seeking a store manager-in-training to support the assistant manager and manager in hitting sales targets while upholding company standards.

You will motivate your team to excel, provide exceptional customer service, and coordinate daily store activities to ensure smooth operations. The role includes leading a high-performance team, recruiting and training staff, planning visual presentation, and managing attendance.

Qualifications

• Previous team management experience in a retail environment.
• Passion for clothing that celebrates feel-good femininity (lingerie, sleepwear, swimwear).
• Strong leadership and motivational skills.
• Excellent communication and teamwork abilities.
• Bilingualism is an asset.

Responsibilities

• Train and coach team to deliver strong customer support using best sales techniques.
• Welcome customers, answer questions, and explain product features.
• Coordinate store activities with the management team to ensure smooth operation.
• Maintain outstanding customer service and achieve personal sales goals.
• Mobilize the team to create a positive work environment and communicate brand culture.

Skills

Team management

Leadership

Communication skills

Customer service

Bilingual (asset)

Job description

You're the ideal candidate for us if:

• You have previous team management experience in a retail environment;
• You love clothing that celebrates feel-good femininity (like lingerie, sleepwear and swimwear);
• You're a natural leader who knows how to motivate a team;
• You're sociable, a good communicator and a strong team player;
• You listen to the needs of both your customers and your team;
• You set goals for yourself and always achieve them with the help of your team;
• You're proactive and conscientious;
• You're looking for a career that constantly offers new challenges;
• You're open to working holidays and longer hours during busy periods (depending on your availability);
• You're functionally bilingual (an asset).

What a typical workday looks like

As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.

Sales:

• Train your team members to provide strong customer support - teach them the best sales techniques and make sure they're familiar with all product features;
• Provide customers with a warm welcome and help them find everything they're looking for - answer their questions and explain the products (quality, materials, technical features);
• Coordinate store activities and tasks with the management team;
• Keep the store running smoothly and ensure your team provides outstanding customer service;
• Achieve your personal sales goals (don't worry, our training will help you get there!);
• Share all necessary information with your team to achieve your joint sales goals.

Human resources:

• Mobilize your team and create a positive work environment that fosters the pursuit of excellence, while helping instill a sense of pride and belonging in being a part of the La Vie en Rose team;
• Bring our vision, mission and brand culture to life on the job and share them with your team;
• Demonstrate leadership and act as an inspiring role model at all times;
• Build a high-performance team - recruit, prepare and train the next generation of employees, and source the best candidates for the various roles;
• Manage team members' absences/lateness.

Marketing and visual presentation:

• With the help of your team, create an attractive and inviting store based on our planograms;
• Stay on top of what the competition is doing;
• Reflect the brand image to build a steady and loyal customer base;
• Help with planning incoming orders and make sure visual displays are set up efficiently;
• Help maintain the look and cleanliness of the store and backstore;

Administration:

• Analyze sales, in-store traffic and productivity reports and share the results with your team;
• Open and close your store;
• Respect and apply the policies and procedures of the various head office departments (we'll explain everything to you!);
• Perform other duties where needed to support the team.

PERMANENT, FULL TIME

HOURLY SALARY : $18.15 - $23.50

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