Junior Asset Management Associate

Aon; City of Rochester (NY); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

PTO & paid holidays

401(k) with match

Health & wellness programs

Job summary

Lenox Advisors, a trusted wealth management and insurance services firm, seeks a Jr. Asset Management Associate in a hybrid NYC role.

You will support onboarding, service existing clients, and build subject-matter expertise in LAM and MMLIS platforms while interfacing with Relationship Managers and Asset Managers. With 1–3 years in financial services, you will develop in operations, client service, and onboarding processes.

Qualifications

• College degree required with pursuing investment-focused designation.
• 1-3 years in financial services; prior operations and high-level client service preferred.
• Series 7 and 66 preferred; Life/Health/Accident licenses preferred.
• LAM/MMLIS knowledge; MOSAIC reports familiarity; onboarding processes knowledge.

Responsibilities

• Support onboarding of new investment clients and service existing clients.
• Develop proficiency in LAM service processes, systems, and procedures.
• Learn MMLIS platform, services, and personnel; build SME in related areas.
• Interact with Relationship Managers, Asset Managers, and vendors to support clients.
• Escalate issues and contribute to process improvements with urgency.

Skills

Client service

Relationship management

MOSAIC: reports & analytics

Problem solving / contingency planning

Team coordination

Education

College Degree

Pursuing investment-focused designation

Series 7 & 66 (preferred)

Life/Health/Accident license (preferred)

Tools

MMLIS: A360

ENV3

Fieldnet

VAOE

FOAE

Job description

Who We Are:

Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of NFP, an Aon company, we combine the culture of a boutique firm with the stability and backing of a large corporation to create an environment that's truly unique.

Position Summary & Overall purpose:

The Jr. Asset Management Associate will work directly with the SVP, Broker Dealer Operations & Solutions and Senior Asset Management Associate, Team Lead to successfully service existing clients and onboarding new clients who are placing their trust in Lenox Advisors to take care of their total investment needs. The Jr. Asset Management Associate shall demonstrate proficiency in all client service processes, systems, and procedures. In addition, the Jr. Asset Management Associate will build proficiency in all new client onboarding processes, systems, and procedures to ultimately develop in the Asset Management Associate role. Special projects may be assigned at the discretion of Lenox leadership. This is a hyrid role reporting to our NYC office 2-3 days a week.

Job accountabilities:

• Develop proficiency in all existing client service processes, systems, and procedures. Learn to manage RM/Client work items with expediency and superior customer service.
• Develop Lenox Asset Management (LAM) subject matter expertise, start to build a strong understanding of the LAM service processes, systems, and procedures.
• Begin to develop a strong understanding of the MMLIS platform, services, and personnel.
• Builds proficiency in new client onboarding processes, systems, and procedures. When trained and required, support AMA team to onboard new investment clients.
• Learn to understand the relationships within the firm and LAM team including Relationship Managers, Asset Managers, neighboring departments, MMLISI, and vendors as well as the end client.

Job competencies:

Required Knowledge

• LAM and MMLIS subject matter expertise as it relates to existing client service processes, systems, and procedures.
• Knowledge of various investment product characteristics and behavior in various market environments.
• MOSAIC: Intermediate skills related to tasking and arrays for companywide projects. Understanding of available reports such as Net Flow Reporting and Scorecards.
• Introductory subject matter knowledge on new client onboarding processes, systems, and procedures.
• MMLIS Technology: Intermediate skills related to A360, ENV3, Fieldnet, VAOE, and FOAE.

Required Skills/Abilities

• Build positive working relationships with clients and Relationship Managers.
• Identify and escalates potential problems and develops contingency plans in advance and quickly identifies the central or underlying issues in a complex situation.

Required Behaviors/Attitudes

• Proactive; Self-Starter with the ability to think on their feet.
• Views problems as opportunities to improve processes and make things better.
• Has a strong sense of urgency about solving problems and getting work done and genuinely cares about delivering a positive service experience.
• Total commitment to the success of their assigned team

Education/experience/license requirements

• College Degree
• Maintains / Pursuing Professional Investment-focused Designation
• 1-3 years prior experience within financial services
• Previous operations experience and providing a high level of client service is preferred
• Series 7 and 66 (preferred)
• Life, Accident, and Health Insurance License (preferred)

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $60,000 - $65,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP and Lenox Advisors is an inclusive Equal Employment Opportunity employer.