Judicial Operations Manager This position is exempt from the State of Delaware Merit System

Delaware LLC; Delaware; On-site; USD 90,000 - 120,000; Full time

Job summary

Delaware LLC is seeking a Judicial Operations Manager to oversee the work of case management staff, ensuring the timely and efficient progression of court cases. This level oversees operations through supervisors and handles complex issues arising under new legislation.

The role involves testing pilot programs, liaising with stakeholders, preparing court documents, and coordinating with judicial officers to maintain case flow. Strong supervisory experience is essential.

Qualifications

• Three years’ experience in managing cases as they move through the legal process.
• Three years’ experience in researching files, records, and other sources of information, to ensure accurate case data and resolve issues in case flow or other issues.
• Three years’ experience in narrative report writing.
• Six months’ experience in staff supervision.

Responsibilities

• Assesses case filings to determine placement in case track/program or referrals to tracks.
• Liaises with judicial officers, court users, justice partners, and the public to coordinate activities and explain court case processes.
• Creates and maintains accurate, complete case files.
• Monitors case activity through multiple legal events and initiates action to expedite cases.
• Coordinates with attorneys, law enforcement, and litigants on case events.
• Advises judicial officers on events leading to final disposition.

Job description

Summary Statement

This is the management level, responsible for managing and supervising the work of judicial case management staff to ensure the timely and efficient progression of court cases. This level is distinguished from previous levels by overseeing case management operations through supervisory staff that directly report to this class and making decisions on complex and unusual challenges. Employees represent court operations in the testing of pilot programs as a subject matter expert and implementing new programs as a result of legislation.

Summary Statement

This is the management level, responsible for managing and supervising the work of judicial case management staff to ensure the timely and efficient progression of court cases. This level is distinguished from previous levels by overseeing case management operations through supervisory staff that directly report to this class and making decisions on complex and unusual challenges. Employees represent court operations in the testing of pilot programs as a subject matter expert and implementing new programs as a result of legislation.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.

• Assesses case filings to determine placement in case track/program or recommends referral to alternative case tracks.
• Serves as a liaison with internal and external stakeholders, judicial officers, court users, justice partners, and members of the public to coordinate various activities, respond to inquiries, and explain court case processes and procedures.
• Creates and maintains case files ensuring that the files are accurate and complete.
• Monitors and coordinates case activity through multiple legal events and processes, tracks case events/status, anticipates case flow problems and causes for delay, and initiates appropriate action to expedite cases effectively and efficiently including contacting participants to resolve issues that inhibit case flow.
• Researches case files, records, and other sources of information, and coordinates with internal/external resources, to ensure accuracy of case data, resolve issues or complaints, and prepare and issue court documents.
• Coordinates case activity and events with judicial officers, attorneys, law enforcement agencies, and litigants.
• Advises judicial officers regarding various case events that ultimately lead to final case disposition.
• Establishes and maintains contacts with the legal community, other agencies and courts/units, both internally and externally, to ensure case flow is expedited.
• Attends court proceedings which may include annotating on court worksheets, creating automated sentence orders, facilitating data entry, swearing in witnesses, and marking evidence.
• Uses automated information systems and computer software to enter, update, modify, delete, retrieve and report on data.
• Arranges delivery for legal paperwork and/or other correspondence.
• May manage court calendars or other schedules including duties such as scheduling within guidelines, coordinating parties, rescheduling, and generating notices.
• Performs other related duties as required.

Job Requirements

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

JOB REQUIREMENTS for Judicial Operations Manager

• Three years’ experience in managing cases as they move through the legal process.
• Three years’ experience in researching files, records, and other sources of information, to ensure accurate case data and resolve issues in case flow or other issues.
• Three years’ experience in narrative report writing.
• Six months’ experience in staff supervision.

Conditions of Hire

Applicants must be legally authorized to work in the United States. Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call [phone]. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.