Judicial Operations Clerk (D5 Polk 112011)

State of Iowa - Executive Branch

Des Moines (IA)

On-site

USD 30,000 - 48,000

Full time

3 days ago

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Benefits offered by this job

Collaborative environment

IPERS retirement

Paid holidays/vacation/sick leave

Employee discount program

Public student loan repayment program

Excellent benefits package

Job summary

Iowa Judicial Branch in Des Moines, IA seeks a Judicial Operations Clerk to perform clerical, secretarial, customer service, and data entry tasks for Juvenile Court Services operations and court records integrity.

You will learn court-record software, support Juvenile Court Officers, and assist attorneys, judges, and agencies while maintaining confidentiality and organizational standards.

Qualifications

High school diploma or equivalent required.
Two years of full-time professional office experience in business support, court, or legal support.
Experience may be substituted with related education: 30 semester hours or academic equivalent equals one year of experience.
Ability to travel and reliable transportation.
Ability to maintain confidentiality.
Strong data entry and document management skills.

Responsibilities

Administer daily courtroom operations and preparation services.
Provide customer service to judges, attorneys, and the public.
Prepare orders, correspondence, and exhibits as needed.
Maintain records and assist with filing and documentation.
Collaborate with other court staff and participate in work groups.

Skills

Court operations knowledge

Verbal and written communication

Attention to detail

Time management

Customer service

Confidentiality

Data entry

Education

High school diploma or equivalent

Tools

EDMS/Case Management systems

Job description

Job Description

The Iowa Judicial Branch, in Polk County, seeks applicants for a Judicial Operations Clerk to perform a wide variety of clerical, secretarial, customer service, and data entry functions for efficient Juvenile Court Services operations and the integrity of court records.

This position will create/process case-related documents such as letters, police complaints, restitution orders, warrants, applications, motions, complaints, exhibits, and other official case and court-related documents. This position will provide customer service to assist Juvenile Court Services users in-person and on the phone with general requests. This position will also provide customer service and support for case information and processing for attorneys, judges, law enforcement, and other agencies. This position will participate in state and district level work groups to ensure efficiency and uniformity in processes.

The successful candidate will be able to learn and navigate juvenile court services record-specific computer programs and technology. The successful candidate will be a team player with the ability and desire to assist Juvenile Court Officers and fellow team members; have the flexibility to adapt to constantly changing situations; be highly organized, detail oriented, with excellent communication and computer skills; and the ability to maintain confidentiality. This position may cover additional counties in the judicial district and may occasionally travel to other counties within the judicial district.

What's in it for you:

Collaborative, positive professional work environment
Opportunities to make a widespread difference in the Iowa communities
Excellent benefits package
Paid Holidays/Vacation/Sick Leave
Iowa Public Employees' Retirement System (IPERS) plan
Employee discount program
Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program

The pay range for this position is $21.98 - $34.74 per hour. This is a contract-covered, FLSA non-exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.

Position classification is determined as the best fit of the duties assigned to and performed by a position. This position is classified as a Judicial Attendant as summarized below.

Summary

Support the daily operations of a courtroom, courtroom preparations, and judicial officers for efficient court operations.

Examples of Duties and Responsibilities

Administer daily courtroom operations, courtroom preparation services, judicial officers support, jury management, and trial preparation services.
Ensure resources, equipment, services, and ADA accommodations are arranged, recorded, and delivered.
Conduct courtroom preparations, including electronic device setup and digital recording management software use.
Assist judicial officers during proceedings or other court-related sessions.
Assist judicial officers by preparing orders, rulings, memoranda, correspondence, etc., as needed.
Provide customer service by responding to inquiries from judicial officers, court employees, attorneys, and the general public.
Assist with documentation, filing, and record-keeping services.
Other duties as assigned.

Knowledge, Skills, and Abilities

Knowledge and understanding of court operations and case flow management.
Ability to provide support for a judge, such as calling parties into the courtroom for the next proceeding, assisting with exhibits, and drafting correspondence and orders.
Ability to communicate with internal and external clients and customers to meet their needs in a polite, courteous, and cooperative manner.
Ability to maintain order in the courtroom and interact with upset or uncooperative people.
Ability to be flexible and adapt to changes in policies, procedures, directives, and amendments to laws and rules.
Ability to secure confidential information and maintain confidentiality.
Ability to proofread materials for grammatical, punctuation, and spelling errors.
Ability to prioritize work and meet deadlines.
Verbal and written communication skills.
Problem-solving skills and attention to detail.
Reliable transportation and the ability to travel.

The Iowa Judicial Branch is an Equal Employment Opportunity (EEO) employer. Applicants may review the Equal Employment Opportunity Utilization Report from the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations. Please go to www.iowacourts.gov and click on the Careers page.

Candidates need to complete the NEOGOV application and attach a cover letter and resume. Final applicants are subjected to a criminal background check. The Iowa Judicial Branch is an E-Verify employer.

This position is covered by a Collective Bargaining Agreement (CBA) with American Federation of State, County, and Municipal Employees, Iowa Council 61, AFL-CIO (AFSCME).

This is a non-merit position with the Iowa Judicial Branch. Candidates must follow the instructions in the "To Apply" section.

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.

Minimum Qualification Requirements

High school diploma (or high school equivalency diploma)
Two (2) years of full-time equivalent professional office experience in business support, court, or legal support.

Experience may be substituted with related education on the basis that successful completion of thirty (30) semester hours or academic equivalent equals one year of experience.

Additional Information

May be designated to give bond per Iowa Code