Judicial Clerk I

Colorado Judicial Branch; Breckenridge (CO); On-site; USD 46,000 - 67,000; Full time

Job summary

Colorado Judicial Branch is seeking an entry-level Clerk to provide case processing assistance and customer service via counter, telephone, and electronic means. You will create new cases, process pleadings, accept payments, and participate in training across duties.

This role starts at the lower end of the salary range with consideration given for relative experience; opportunity for referral rewards may apply. Training provided and duties span multiple court support tasks.

Qualifications

• Entry-level position with training provided.
• No prior experience required; willingness to learn court procedures.

Responsibilities

• Assists customers with paperwork, answers questions, and assigns case numbers.
• Receives and processes incoming correspondence via email, mail, e-filing, and in-person filings.
• Directs customers to appropriate services such as legal clinics, self-help information and specialists.
• Maintains case documentation and updates case management system.
• Processes payments for fines, fees, filing fees, and bonds; reconciles cash drawer.
• Responds to inquiries via phone, email, and voicemail.

Skills

Customer service

Education

High school diploma or GED

Tools

Case management system

E-filing

Job description

POSITION INFORMATION

Job Code: R51250

Full Time Salary Range: $46,221.60 - $67,021.56

FLSA Status: Non-exempt

Learn More About Employee Benefits

This posting may be used to create a Talent Pool. Talent Pools may be used for a period of 10 months after the closing date on a job posting.

Notice To Colorado Applicants

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

MISSION STATEMENT

The Judicial Department works to provide equal access to justice, contribute to public safety, and strengthen the rule of law across Colorado. Together our courts and probation departments are committed to impartial and timely dispute resolution; support for families, litigants, and victims; client rehabilitation; and meaningful community engagement.

STATEMENT OF DUTIES

SUMMARY OF JOB CLASSIFICATION

Provides entry level case processing assistance and customer service via counter, telephone, and electronic means. Creates new cases, processes pleadings, accepts payments, and related work. Serves in a training capacity in all areas of more advanced responsibilities.

ADDITIONAL COMMENTS

For this position new hires typically start at the lower end of the salary range with consideration given for relative experience.

This recruitment is eligible for a referral award as allowed by the Colorado Judicial System Personnel Rules.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform assigned essential functions listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency and percentage of time may vary based on assignment.

• Assists customers with paperwork, answers questions, reviews court forms for completeness, and assigns case numbers.
• Receives and processes incoming correspondence via email, mail, e-filing, and in-person filings, and distribution.
• Directs customers to appropriate services such as legal clinics, self-help information and specialists, Supreme Court and local libraries, the bar association, or family court facilitators.
• Maintains case documentation and updates case management system, including adding case information and documentation to case management system, updating case information, updating contact information, processing bond forfeitures, and entering transcript requests. Adheres to data integrity and timelines per applicable laws and regulations.
• Transfers information from law enforcement tickets or information filed into the case management system.
• Manages scheduling for time sensitive cases, such as cases requesting protection orders or other emergency matters. Ensures court-scheduled events and review dates are entered in every case.
• Receives and processes referring court records from the trial court. Maintains the referring court record server. Transmits records to litigants. Processes and returns records upon mandate.
• Accepts and processes payments via cash, check, and credit card for court fines, fees, filing fees, and bonds. Reconciles cash drawer and income daily and prepares the daily deposit.
• Responds to customer's inquiries via phone, email, and voice mail. Acts as liaison between division/Judicial Officer and customers, directs parties to correct location and/or divisions, de-escalates situations of stress or conflict, and explains court processes without providing legal advice.
• Trains within trial court/appellate court procedures.
• Issues orders and notices from the court, including orders regarding case deadlines, orders of extension of time, notices of new case filings, notices of oral argument, receipt of trial court records, and mandates returning authority to a trial court once case is complete. Ensures service to all necessary litigants and trial/appellate courts.
• Completes required trainings and attends meetings as requested.
• Performs other duties as assigned.

ESSENTIAL FUNCTIONS CONT.

Supervisor Responsibilities:

Job has no responsibility for the direction or supervision of others.

HUMAN COLLABORATION

Work requires regular interaction involving exchange and receipt of information. Interactions have limited impact.

FREEDOM TO ACT & IMPACT OF ACTIONS

Employee normally perform assignments after receiving detailed instructions as to methods, procedures, and desired end results with little room for deviation. The immediate Reviewer may, at times, provide close and constant review. Impact of actions are moderate.

KNOWLEDGE & SKILLS

Work requires the use of basic skills and general knowledge of work. Incumbent can complete basic or routine tasks, but frequently references others for non-routine tasks. Likely impact on organization is standard.

FISCAL RESPONSIBILITY

May be responsible for the billing, collection and/or accounting of funds. May be responsible for the handling and balancing of cash.

MINIMUM QUALIFICATIONS

EDUCATION AND EXPERIENCE EQUIVALENCY

High school diploma or G.E.D.

WORK RELATED EXPERIENCE

None.

LICENSES AND CERTIFICATIONS

None.

PHYSICAL EFFORT REQUIREMENTS

Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally.

WORK ENVIRONMENT

Relatively free from unpleasant environmental conditions and/or hazards.

WORK LOCATION

Office or similar indoor environment.

EXPOSURES

None.