JSF Field Service Engineer

Rolls-Royce; Cherry Point (WA); On-site; USD 84,000 - 137,000; Full time

Job summary

Rolls-Royce is seeking a JSF Field Service Engineer at Cherry Point, NC. You will be the primary contact for LiftSystem AR issues, coordinating with Pratt & Whitney and customers to resolve technical problems and ensure smooth operation during deployments.

The role emphasizes lifting system interface troubleshooting, maintenance planning, and on-site support. Travel and potential secret clearance are required, with a strong focus on safety and customer service.

Qualifications

• Associates degree in Aviation, Aerospace or Engineering with 4+ years of experience in aviation propulsion.
• Bachelor's degree in Aviation, Aerospace or Engineering with 2+ years of experience in aviation propulsion.
• Master's degree in Aviation, Aerospace or Engineering.
• JD/PhD in Aviation, Aerospace or Engineering.

Responsibilities

• Be the initial point of customer contact for LiftSystem AR issues at FRC-E.
• Provide Pratt & Whitney onsite assistance on technical issues and maintenance tasks.
• Review proposed engineering changes to minimize adverse impact.
• Maintain status on Rolls-Royce deliveries of flight hardware and spares.
• Provide regular status updates to Pratt & Whitney representatives.

Skills

Jet engine maintenance

Troubleshooting

Communication

MS Office

Education

Associates degree in Aviation, Aerospace or Engineering

Bachelor's degree in Aviation, Aerospace or Engineering

Master's degree in Aviation, Aerospace or Engineering

JD/PhD in Aviation, Aerospace or Engineering

Tools

MS Office

PowerPoint

Project

Job description

Job DescriptionJob Title: JSF Field Service EngineerWorking Pattern: Full timeWorking location: Cherry Point, NCRelocation assistance is available for this position as applicable.Why Rolls-Royce?At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.By joining Rolls-Royce, you’ll have the opportunity to create world-class power and propulsion solutions, pushing your problem-solving and ingenuity, to deliver real impact that puts safety first.You’ll be given responsibility and the opportunity to grow in our high-performance culture. This is Infinite Potential . And it’s your chance to really shine and contribute to one of the world’s most recognized brands and a beacon for engineering excellence.Position SummaryServe as the primary point of contact to resolve issues arising from integration and operation of LiftSystem components for Fleet Readiness Center East. Provide technical guidance and advice in the evaluation of LiftSystem problems and to render technical assistance. Principle location will be at MCAS Cherry Point, NC.What you will be doingBe the initial point of customer contact for LiftSystem Action Resolution (AR) issues at FRC-E. As required, provide assistance to Pratt & Whitney and customer personnel on technical issues which include: LiftSystem/Aircraft interface issues, Lift System troubleshooting, LiftSystem maintenance, LiftSystem repairs, and logistic support.Provide customers with an authoritative point of contact on all issues related to the operation of the LiftSystem product and maintain connectivity between Rolls-Royce management and key customersEnsure that all operational events are captured and recorded in Maximo to support data gathering activities and transfer as necessary to meet the requirements of the program. (Allows RR to meet contract requirements by establishing root cause of operational impact with a view to minimizing in the future). Provide Pratt and Whitney onsite team with regular status updates, including closure statements and any corrective action as required.Review proposed engineering changes with the view of minimizing adverse impact on the product in the field. Provide regular status updates to onsite Pratt & Whitney representatives as required to ensure efficient coordination of the planned changes.Maintain status on Rolls-Royce deliveries of flight hardware, modification kits, support equipment, containers and spares, reporting any anomalies for resolution. Provide on-site Pratt & Whitney representatives with regular updates as required.Assist in interpretation and refinement of Rolls-Royce maintenance and repair instructions, damage acceptance and repair limits, Lift System modification accomplishment instructions, referring issues for resolution to Rolls-Royce Engineering and logistic staff as required.Ensure TV and AR reporting are provided to Rolls-Royce, (including issues relating to support equipment), providing supplementary information as required.Provide regular status reports on operational activity in support of F35B Operations, keeping in mind any export or OPSEC concerns.Provide operational support with other local FSRs as needed.Support Lead FSR in executing Deployed Services and JSF Program responsibilities.Travel Requirements: Deployments as needed (could be 3–6-month deployments)Basic Requirements:Associates degree in Aviation, Aerospace or an Engineering discipline with 4+ years of experience in aviation propulsion – with an emphasis on DoD Military; ORBachelor's degree in Aviation, Aerospace or an Engineering discipline with 2+ years of experience in aviation propulsion – with an emphasis on DoD Military; ORMaster’s degree in Aviation, Aerospace or an Engineering discipline; ORJD/PhD in Aviation, Aerospace or an Engineering disciplineIn Lieu of degree, minimum of 6 years’ experience in aviation propulsion – with an emphasis on DoD Military.To be considered for this opportunity, you must be a US CitizenPreferred Requirements:High level of technical knowledge with jet engine maintenance, operations, overhaul, test cell, and aircraft flight line operations.F35B LiftSystem experience.FAA Certified Airframe and Power Plant (A&P) Mechanic’s license.Prior Field Service experience in aviation maintenanceAbility to obtain secret clearance.Willing to deploy into “War Zone” location in support of customers request/contract requirements.Strong technical and theoretical knowledge and aptitude of jet engine design, construction, and systems operation.Extensive experience in troubleshooting jet engines and related aircraft systems.Able to deploy to temporary duty assignments in support of Deployed Service campaigns, short and/or long-term contract deliverables.Excellent communication skills, oral and written.Comply with any requirement to relocate assignment (CONUS or OCONUS) as determined by the business and/or Customer to ensure Company business objectives and contract deliverables are met, and Customer operational needs are supported.High level of interpersonal skills with a professional attitude and bearing with focus on customer service.Computer competency using Microsoft Office to include Word, Excel, PowerPoint, Access and Project and strong presentation skills.Able to work with all levels of maintenance, engineering, and management.Our vision is to ensure that the quality and dynamism that shaped our history continues into our future. It’s a bold pursuit, and we never stop striving to go further, faster, and better. We lead progress, creating the technologies that move us forward. If you’re driven to grow, to learn, and to make a lasting difference, this is where you belong.Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. We are committed to providing a respectful and non-discriminatory workplace where individuality is valued and everyone can thrive.Infinite PotentialClosing Date: 11/13/2026#CLOLIJob CategoryField ServicesJob Posting Date30 Oct 2026; 00:10Pay RangePay ranges for remote employees are based on the state where the employee resides and may vary from the posted range.$84,351 - $137,071-AnnuallyLocation:Cherry Point, NCBenefitsRolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.