Jr. System Administrator

Via Logic LLC; O'Fallon (IL); On-site; USD 51,000 - 92,000; Full time

Job summary

Leidos is seeking a Junior System Administrator to support DISA's GSM-O contract at Scott AFB, Illinois. The role requires independent work to maintain multi-user systems and coordination with customers and other admins. Responsibilities include policy communication, ticket updates, system monitoring, and creating detailed documentation.

On-call and weekend support may be required. Basic qualifications include a BA or equivalent, 1 year in customer service, and eligibility for an Interim SECRET

Qualifications

• BA degree or equivalent experience.
• 1 year in customer service environment.
• Interim SECRET clearance eligibility before start.
• Security+ or DoD 8750 certification within 6 months.
• Basic scripting knowledge.

Responsibilities

• Maintain multi-user computer systems operations and coordination with customers and other admins.
• Communicate policies and procedures to customers.
• Update digital systems and track tickets.
• Monitor alarm systems.
• Provide on-call, extended-hour, and weekend support as required by mission or emergency situations.
• Create, maintain, and implement detailed documentation and SOPs.

Skills

Customer service

Scripting

Communication

Education

Bachelor's degree

Tools

Ticketing system

Virtual environments

Job description

Leidos is seeking a candidate to fill a Junior System Administration position supporting DISA's GSM-O contract at Scott AFB, IL.

PRIMARY RESPONSIBILITIES:

• The candidate must be able to work independently to maintain the smooth operation of a multi-user computer systems, including coordination with customer and other administrators.
• Communicate policies and procedures to customers
• Update digital systems to provide insight to ongoing efforts and tickets
• Monitor alarm systems
• Perform basic level system administrator duties.
• Interacts with users and evaluates vendor products.
• Creates, maintains, and implements detailed documentation and maintains standard operating procedures.
• Provides support on a M-F business hours schedule, also responsible for on-call, extended hour, and weekend support as required by mission or emergency situations.
• System monitoring using installed tools as well as external tools.

BASIC QUALIFICATIONS:

• BA Degree and less than 2 years of experience. Experience may be accepted in lieu of degree.
• 1 year of experience in customer service environment
• Must be able to gain an INTERIM SECRET security clearance prior to start.
• Complete DoD 8750 certification e.g. Security+ within 6 months of start date.
• Basic Understanding of Scripting Languages

PREFERRED QUALIFICATIONS:

• Additional training, education, or certification in IT related programs
• Experience with a ticketing system
• Experience working with virtual environments.

GSMO

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Pay Range:

$50,700.00 - $91,650.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.