Jr. SAP Batch Administrator (Hybrid)

Collins Aerospace; Charlotte (NC); Hybride; USD 69 000 - 131 000; Plein temps

Résumé du poste

Collins Aerospace in Charlotte, NC is hiring an entry-level SAP Batch Administrator to monitor and support batch processing in production. The role collaborates with SAP Basis, infrastructure, and business teams.

This hybrid position emphasizes operating scheduled jobs, investigating failures, creating ServiceNow tickets, and maintaining schedules across daily, weekly, monthly, and month-end cycles. Candidates should have a University degree and 0-2 years IT operations experience.

Qualifications

• Typically requires a University Degree and minimum 2 years of prior relevant experience or an Advanced Degree.
• U.S. Citizen - U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
• 0-2 years of experience in IT operations, application support, service desk, SAP support, or batch operations.
• Basic understanding of enterprise systems and operational support.
• Familiarity with ticketing systems such as ServiceNow.
• Basic understanding of SAP or willingness to learn SAP technologies.
• Strong attention to detail and problem-solving skills.
• Effective written and verbal communication skills.
• Ability to follow documented procedures and work in a team environment.
• Willingness to support occasional off-hours processing and production support activities.

Responsabilités

• Monitor scheduled SAP and enterprise batch jobs using SAP and Redwood RunMyJobs (RMJ).
• Review batch job status and investigate failed or delayed jobs.
• Follow established procedures to support job recovery and incident resolution.
• Escalate issues to senior administrators and support teams when required.
• Create and update ServiceNow tickets for batch processing incidents.
• Support daily, weekly, monthly, and month-end batch processing activities.
• Collaborate with SAP Basis, Infrastructure, Security, Network, and Application Support teams.
• Maintain operational documentation and processing records.
• Support compliance with security, audit, and company policies.
• Participate in training and knowledge development activities.

Connaissances

IT operations

ServiceNow

SAP basics

Attention to detail

Written and verbal communication

Team collaboration

Formation

University degree

Outils

ServiceNow

Description du poste

Date Posted: 2026-11-09

Country: United States of America

Location: US-NC-CHARLOTTE-2730 ~ 2730 W Tyvola Rd ~ TYVOLA

Position Role Type: Hybrid

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

The SAP Batch Administrator is responsible for monitoring, supporting, and maintaining SAP batch processing operations within a production environment. This entry-level role supports the execution of scheduled jobs, investigates batch processing issues, responds to system alerts, and works with SAP Basis, infrastructure, application support, and business teams to ensure successful job completion. The position provides an excellent opportunity to develop expertise in SAP operations, workload automation, and enterprise scheduling technologies.

**This is a hybrid position, with the ideal candidate based in one of the following locations: Cedar Rapids, IA; Charlotte, NC; Windsor Locks, CT; or Richardson, TX.**

What You Will Do:

• Monitor scheduled SAP and enterprise batch jobs using SAP and Redwood RunMyJobs (RMJ).
• Review batch job status and investigate failed or delayed jobs.
• Follow established procedures to support job recovery and incident resolution.
• Escalate issues to senior administrators and support teams when required.
• Create and update ServiceNow tickets for batch processing incidents.
• Support daily, weekly, monthly, and month-end batch processing activities.
• Collaborate with SAP Basis, Infrastructure, Security, Network, and Application Support teams.
• Maintain operational documentation and processing records.
• Support compliance with security, audit, and company policies.
• Participate in training and knowledge development activities.

Qualifications You Must Have:

• Typically requires a University Degree and minimum 2 years of prior relevant experience or an Advanced Degree.
• U.S. Citizen - U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
• 0-2 years of experience in IT operations, application support, service desk, SAP support, or batch operations.
• Basic understanding of enterprise systems and operational support.
• Familiarity with ticketing systems such as ServiceNow.
• Basic understanding of SAP or willingness to learn SAP technologies.
• Strong attention to detail and problem-solving skills.
• Effective written and verbal communication skills.
• Ability to follow documented procedures and work in a team environment.
• Willingness to support occasional off-hours processing and production support activities.

Preferred Qualifications:

• Exposure to SAP environments through coursework, internships, or professional experience.
• Familiarity with SAP transaction codes SM36 and SM37.
• Experience with ServiceNow or other IT service management tools.
• Knowledge of ITIL concepts and operational support processes.
• Exposure to Redwood RunMyJobs or other scheduling tools.
• Basic understanding of networking concepts, servers, and enterprise applications.
• Understanding of batch processing, job scheduling, or production support environments.
• Experience working in a customer service or technical support role.

What We Offer:

Some of our competitive benefits packages include:

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate. employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance,critical illnessinsurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child, and elder care services.
• Teladoc Medical Experts, second opinion program.
• And more!

Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies? Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digital. If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today!

WE ARE REDEFINING AEROSPACE.

* Please consider the following role type definitions as you apply for this role.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attendselect steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.