Business Analyst I

International Executive Service Corps; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401k

Generous paid time off policies

Job summary

International Executive Service Corps is looking for a Junior Business Analyst in Philadelphia, PA. In this role, you will support technology-driven transformation initiatives for telecom clients, gathering and analyzing requirements, and ensuring alignment across teams. The ideal candidate will have a Bachelor's degree with a minimum GPA of 3.7, excellent analytical skills, and proficiency in Microsoft Office. This position offers competitive compensation and a great benefits package including health insurance and 401k.

Qualifications

• Bachelor’s degree required, preferably in Business, MIS, Communications, or related field with a GPA of 3.7 or higher.
• Excellent interpersonal, verbal, and written communication skills with the ability to engage both technical teams and senior business leaders.
• Strong analytical and problem-solving skills with high attention to detail.

Responsibilities

• Collaborate with clients and internal stakeholders to gather, analyze, and document business and functional requirements.
• Support multiple concurrent projects by coordinating activities and tracking progress.
• Facilitate communication between business users and technical teams using collaboration tools.

Skills

Analytical skills

Interpersonal skills

Problem-solving skills

Communication skills

Education

Bachelor’s degree in Business, MIS, Communications, or related field

Tools

Microsoft Office (Word, Excel, PowerPoint, Visio)

JIRA

Confluence

Job description

Jr Business Analyst

Philadelphia, PA

Who We Are:

Excelacom has a global presence in the consulting and technology solutions industry with a focus on Communications and Media providers. We collaborate with our clients to solve their complex business, technology and operational challenges through a combination of consulting expertise and telecom-focused solutions and products. Excelacom provides extensive experience in product development, IT consulting, telecom-focused software and managed services, as well as strategic management and thought leadership to steer our clients towards a successful business and technology transformation.

At Excelacom, we recognize that our most valuable asset is our people. We strive to create an environment where our employees can contribute their unique perspectives and grow individually and collectively. Our diverse and inclusive culture empowers our people to embrace their ideas and transform them into innovative solutions.

Who You Are:

As a Junior Business Analyst, you will play a key role in supporting technology-driven transformation initiatives for enterprise telecom and cable clients. You thrive in a fast-paced, client-facing consulting environment and are motivated by the opportunity to contribute to impactful projects that improve business operations, enable innovation, and drive measurable outcomes.

You are someone who can bridge the gap between business needs and technical execution—working closely with stakeholders to gather requirements, translate them into actionable insights, and support delivery teams in building effective solutions. You are comfortable managing multiple priorities, collaborating across cross-functional teams, and using structured tools and methodologies to keep work organized and moving forward.

In this role, you will contribute to client engagements by supporting project delivery, facilitating communication between stakeholders, and helping ensure that solutions align with business objectives. You are detail-oriented, analytically driven, and continuously building your foundation in business analysis, data, and technology.

At the Analyst level, you are expected to take ownership of assigned tasks, contribute to deliverables, develop business and technical acumen, and provide meaningful input into project outcomes. You are proactive, adaptable, and committed to growing your skillset while delivering high-quality work that aligns with Excelacom’s standards and values.

Roles and Responsibilities:

• Collaborate with clients and internal stakeholders to gather, analyze, and document business and functional requirements, translating them into actionable tasks for technical teams
• Support multiple concurrent projects by coordinating activities, tracking progress, and ensuring alignment across workstreams
• Facilitate communication between business users and technical teams using collaboration tools such as JIRA, Confluence, or similar platforms
• Assist in leading client interactions including meetings, workshops, and status updates, ensuring clear documentation of discussions, decisions, and action items
• Contribute to the preparation of deliverables including weekly, monthly, and quarterly status reports, presentations, and project documentation
• Analyze business processes, data flows, and system interactions to identify gaps, inefficiencies, and opportunities for improvement
• Support testing activities by developing test cases, executing test plans, and tracking defects through resolution
• Communicate technical concepts and project updates to both technical and non-technical stakeholders in a clear and concise manner
• Assist in the development of training materials, user guides, and operational documentation to support solution adoption
• Maintain strong organization across requirements, risks, issues, and dependencies throughout the project lifecycle
• Demonstrate professionalism and responsiveness in all client interactions, including engagement with senior-level stakeholders
• Contribute to internal initiatives such as solution development, knowledge sharing, and proposal support as part of Excelacom’s Center of Excellence

Required Qualifications:

• Bachelor’s degree required, preferably in Business, MIS, Communications, or related field with a GPA of 3.7 or higher
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio)
• Excellent interpersonal, verbal, and written communication skills with the ability to engage both technical teams and senior business leaders
• Strong analytical and problem-solving skills with high attention to detail
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment
• Comfortable working in both virtual and in-person team environments
• Note - Excelacom is currently unable to provide visa sponsorship for this position. All applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for current or future employer sponsorship.

Preferred Qualifications:

• Active participation in college organizations (e.g., fraternities, sororities, or student clubs), demonstrating leadership, teamwork, and organizational skills
• Experience holding leadership roles in extracurricular activities, with responsibility for coordinating events, managing members, or driving initiatives
• Internship or professional experience in business analysis or consulting, particularly within telecom or related industries
• Exposure to enterprise systems (CRM, billing, provisioning, etc.)
• Familiarity with tools such as JIRA, Confluence, or similar platforms
• Basic knowledge of SQL or experience working with datasets
• Understanding of SDLC and Agile methodologies
• Strong interest in telecommunications, cable, or media sectors

Compensation and Benefits:

Our competitive salaries are just one component of Excelacom’s total compensation package for our regular full-time employees. Other rewards and benefits include: health, vision, and dental insurance, ancillary benefits, Life and AD&D insurance, 401k, and generous paid time off policies.

EEO Statement:

Excelacom, Inc. is an equal opportunity employer. Any decision affecting employment, compensation, promotion, or transfer will be based solely on personal qualifications and merit, regardless of sex, race, color, religion, gender identity, sexual orientation, marital status, national origin, disability, or any other protected status.