Joy Creator Key Holder — Flexible Schedule & Growth

Velocity Staffing; Brownsville (TX); On-site; USD 14,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Free uniform

Opportunity for quarterly bonuses

Job summary

Velocity Staffing seeks a Key Holder to support bakery operations, open/close procedures, and provide exceptional guest service. You will balance cash, assist guests in person and by phone, and help manage orders between Guest Services and Bakery Departments to ensure a smooth operation.

You’ll contribute to marketing events, maintain a clean crafting/joy creator area, and uphold food safety standards while supporting other departments as needed.

Responsibilities

• Co-facilitates opening and closing of the bakery, including cash-drawer balancing and bank deposits.
• Suggest creative solutions such as add-ons and retail to create an exceptional experience for the guest
• Assist guests with orders in person and by phone
• Operate and balance the POS with accuracy and efficiency
• Know current prices, products and promotions
• Coordinate timing of all orders between Guest Services and Bakery Departments
• Co-manage special-order fulfillment via web and email for individual guests and corporate accounts
• Contribute to marketing strategy by coordinating and participating in events
• Keep crafting/joy creator area clean and sanitized
• Proficient in the Crafting and Joy Creating department
• Ensure Managerial daily instructions are completed
• Uphold company policies and food safety standards
• Price and organize retail merchandise, ensure correct labeling and stocking
• Respond to emails and customer inquiries professionally and timely
• Review GEM cases and coordinate follow-up with management
• Coordinate with fundraising groups and enter event details accurately
• Manage house accounts and ensure accurate recordkeeping
• Assist with receiving/loading/unloading deliveries and inventory handling
• Support daily store operations with organization, accuracy and customer service
• Willing to assist other departments as needed

Job description

Velocity Staffing seeks a Key Holder to support bakery operations, open/close procedures, and provide exceptional guest service. You will balance cash, assist guests in person and by phone, and help manage orders between Guest Services and Bakery Departments to ensure a smooth operation.

You’ll contribute to marketing events, maintain a clean crafting/joy creator area, and uphold food safety standards while supporting other departments as needed.