Journeys Kidz Assistant store manager

Freehold Raceway Mall; Freehold (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

Freehold Raceway Mall is seeking a motivated retail leader to support the Store Manager and Manager In Training. You will assist in recruiting, training, and guiding a high-performing sales team to meet store goals and safeguard assets.

You will help supervise daily operations, ensure loss prevention, and communicate needs to leadership, all while delivering a fun, full-service customer experience during peak hours and weekends.

Qualifications

• Demonstrated ability to lead a team in a retail setting.
• Strong focus on customer experience and sales performance.
• Willingness to participate in training programs for advancement to Co-Manager.

Responsibilities

• Meet and exceed store sales goals and performance standards.
• Assist in recruiting and hiring of store staff.
• Train and develop a successful sales team.
• Provide coaching and enforce company policies.
• Ensure implementation of company initiatives and standards.
• Manage daily store operations in the absence of Store Manager/Manager In Training.
• Oversee loss prevention practices and risk management.
• Communicate store needs to management and resolve customer issues.

Skills

Retail leadership

Customer service

Staff training

Communication

Coaching

Time management

Job description

JOB SUMMARY

To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed store and personal sales goals and standards of performance
• Assist in recruiting and hiring of high caliber employees with in-store needs
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
• Effectively communicate all store needs to Store Manager and Manager In Training
• Resolve customer issues effectively
• Provide a fun, full service experience to all customers
• Complete bank deposits
• Understand the Journeys culture and demonstrate it to the team

JOB REQUIREMENTS

• Prior retail management experience preferred
• 6–12 months retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Co-Manager position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age