Journeyman Plumber: Residential Expert, Vehicle + Benefits

Sila; Stoneham (MA); On-site; USD 48,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Company vehicle & gas card

Medical, dental, vision insurance

401(k) with company match

Paid time off & holidays

Ongoing training & professional dev.

Career growth & advancement

Supportive team

Job summary

Sila Boston is seeking an experienced Journeyman Plumber to diagnose, service, and repair residential plumbing systems in Stoneham, MA. You’ll handle water heaters, fixtures, supply/ drainage lines, and sump pumps while ensuring top-notch workmanship and customer satisfaction.

Requirements include a Massachusetts Journeyman license, 3+ years in residential plumbing, and clean driving record. Join a growing team offering competitive pay, benefits, and ongoing training.

Qualifications

• Active Massachusetts Journeyman Plumber license in good standing.
• At least 3 years of residential plumbing service experience.
• Proven experience diagnosing, troubleshooting, and resolving residential plumbing issues independently.
• Experience repairing and replacing water heaters, plumbing fixtures, water supply lines, and drainage systems.
• Proficiency with copper, PEX, PVC, CPVC, and other common residential piping materials.
• Strong knowledge of Massachusetts plumbing codes, safety requirements, and industry best practices.
• Excellent customer service and communication skills, including the ability to explain findings and present repair or replacement options.
• Ability to manage multiple service calls efficiently while maintaining high-quality workmanship.
• Valid driver’s license and ability to meet company driving requirements.

Responsibilities

• Diagnose, troubleshoot, service, and repair residential plumbing systems.
• Repair and replace water heaters, plumbing fixtures, faucets, toilets, water supply lines, drainage systems, sump pumps, and other residential plumbing components.
• Identify plumbing issues and determine the most effective repair or replacement solutions.
• Explain findings clearly and present options and estimates to homeowners.
• Recommend appropriate repairs, upgrades, and additional services based on customer needs.
• Complete repairs and installations safely, efficiently, and in accordance with Massachusetts plumbing codes and industry standards.
• Manage multiple service calls while maintaining excellent workmanship and minimizing callbacks.
• Maintain accurate service notes, job documentation, and customer records using ServiceTitan or similar software.
• Keep your company vehicle, tools, and work area clean and organized.
• Build strong customer relationships through professionalism, clear communication, and dependable service.
• Collaborate with the team and help mentor apprentices or junior plumbers when needed.

Skills

Massachusetts Journeyman Plumber lic

Residential plumbing experience

Customer service

Communication skills

Driving

Tools

ServiceTitan

Job description

Sila Boston is seeking an experienced Journeyman Plumber to diagnose, service, and repair residential plumbing systems in Stoneham, MA. You’ll handle water heaters, fixtures, supply/ drainage lines, and sump pumps while ensuring top-notch workmanship and customer satisfaction.

Requirements include a Massachusetts Journeyman license, 3+ years in residential plumbing, and clean driving record. Join a growing team offering competitive pay, benefits, and ongoing training.