Journeyman Component Rebuild Technician

Western States Equipment Co.; Liberty Lake (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

Western States Equipment Co. is seeking a skilled equipment technician to disassemble, repair, and reassemble major Caterpillar components. You will use manuals, SIS Web, and related systems to troubleshoot issues and order parts, while maintaining safety and quality in a dynamic shop environment.

The role requires 2–3 years of heavy equipment experience, proficiency with English communication, and a willingness to work overtime as needed to support customer service standards and company goals.

Qualifications

• Proof of high school diploma or GED.
• Associate degree from an accredited vocational school preferred or comparable work experience required.
• Two or three years minimum experience on heavy equipment (Cat or similar) with component rebuild experience preferred.
• Must be able to communicate (speak/read/write) in English.

Responsibilities

• Disassembles and assembles major machine components safely and efficiently with some technical assistance.
• Qualifies all parts for reusability with some technical assistance.
• Looks up and orders parts using SIS, TMI with little or no assistance.
• Uses Cat manuals, SIS Web, TMI, SIMSI and STW to address technical issues.
• Writes detailed and accurate service reports for every component repair.
• Performs tasks in accordance with printed procedures.
• Assists other technicians as needed.
• Handles customer inquiries promptly and professionally.
• Adheres to customer care standards.
• May participate in training and support of Western States’ programs.
• Promotes corporate vision, mission and values.

Skills

CAT major components repair

Microsoft Office

ET/STW/SIS Web familiarity

Parts lookup orders

Teamwork/communication

Overtime availability

Education

High school diploma or GED

Associate degree from vocational school

Tools

ET

STW

SIS Web

Parts Integration

Job description

• Disassembles and assembles major machine components efficiently, correctly and safely with some technicalassistance.
• Qualifies all parts for reusabilitywithsometechnicalassistance.
• Looks up and orders parts utilizing SIS, TMIwith little or no assistance.
• Uses Cat technical information, including: service manuals, operations manuals, SIS Web, TMI, SIMSI and STWto address technical issues.
• Writesdetailed and accurateservice reportsfor everycomponentrepair.
• Performs all required tasks in accordance with printed procedures.
• Assists other technicians as needed.
• Handles all customer inquiries in a prompt and professional manner.
• Adheres to all customer care standards.
• Actively cares and a dvocates safety at Western States. Adheresto all applicable safety policies, procedures and standards.
• May accomplish training and serve as a team member in support of Western States’ strategic programs, projects, and initiatives.
• Work within and promote corporate vision, mission, and values of the organization.
• Performs other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES:

• Increasing specializationandability torepair or recondition Caterpillar major components.
• Working knowledge ofMicrosoft Officerecommended.
• Ability tolearn anduse computer systems (ET, STW, Parts Integration, SIS Web).
• Ability to develop and maintain effective working relationships with others.
• Consistent attendance and timeliness.
• Ability to work overtime with little or no notice.

EDUCATION AND EXPERIENCE:

• Proof of high school diploma or General Education Degree (GED).
• Associate Degree from an accredited vocational school preferredorcomparableworkexperiencerequired.
• Two or threeyear’s minimum experience working on heavy equipment in a Caterpillar or similar environment withcomponent rebuild experience preferred.
• Must be able to communicate (speak, read, comprehend, write in English).

PHYSICAL CHARACTERISTICS:

• Ability to stand for long periods of time along with walking, sitting, repetitively climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting.
• Ability to generate 97 ft./lbs. of force, by pushing and pulling.
• Ability to repeatedly lift up to 60lbs from the ground and place on a shelf/platform set up to 65 inches off the ground.
• Ability to carry up to 20 lbs. while repeatedly ascending/descending a minimum of ten, 8” stair steps.
• Ability to repeatedly ascend/descend a minimum of 10 rungs on various ladders.
• Ability to assemble/disassemble various sizes of nuts and bolts, while repeatedly bending, stooping, squatting, kneeling, and/or crouching.
• Exposure to extreme temperatures and environment.
• Must be able to meet all safety requirements for applicable safety policies.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.

This role is considered safety sensitive.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.