Journey Shack Cashier-Part Time - Requisition #546577

Infor; Temecula (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Journey Shack Cashier at Pechanga Resort and Casino handles guest orders, processes payments, and serves food and beverages with care to ensure an outstanding guest experience.

Adhering to Four Diamond Service Standards, the role requires accurate cash handling, Micros POS operations, and teamwork, with a high school diploma or GED and about one year of experience preferred.

Qualifications

• High School Diploma or GED required; 1 year experience preferred.
• Ability to read orders, follow recipes and maintain sanitation.
• Must meet California gaming license qualifications.

Responsibilities

• Take guest orders, enter in Micros and collect payment.
• Prepare and serve food and beverages following recipes and standards.
• Maintain stock levels and sanitation per PRC guidelines.
• Operate golf cart to deliver guest orders when required.

Skills

Cash handling

Customer service

Food & beverage service

Team player

Education

High School Diploma or GED

Tools

Micros POS

Job description

General Summary

The Journey Shack Cashier is responsible for courteously and efficiently preparing and serving food and beverages to ensure an exceptional guest experience. This role also supports daily operations by maintaining adequate stock levels and upholding cleanliness and sanitation standards in accordance with PRC guidelines.

Four Diamond Service Agreement

All Team Members will display a Four Diamond commitment to Customer Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort and Casino.

Key Responsibilities

• Follows the Food & Beverage Service Mission when interacting with guests.
• Follow recipes and directions.
• Adhere to established portion control guidelines to minimize waste.
• Maintain the standards of preparation and presentation of all food products.
• Ensure all equipment is clean and in proper working condition.
• Successfully completes each step of the Service Guaranty’s when assisting guests.
• Works as a team player and may be cross-trained based on business needs.
• Responsible for taking the guest’s orders, placing it in micros and collecting the payment.
• Operates golf cart to take and/or deliver guest’s orders while strictly adhering to safety guidelines.
• Displays knowledge of food and beverage served in the outlet including ingredients and preparation.
• Exhibits accurate knowledge of food and beverage pricing.
• Generate all drink orders in a timely manner with respect to presentation and ABC regulations.
• Follows all proper cash handling procedures.
• Maintain proper sanitation and safety procedures for food handling.
• Sets and clears tables and chairs according to outlet standards.
• Re-stock silverware, condiments, glasses, ice and other related items.
• Responsible for daily alcohol breakage and inventory.
• Ensures safe working environment by reporting unsafe conditions.
• Other job related duties as assigned.

Accountability

This position has no supervisory responsibilities. Incumbent is responsible for protecting the assets of Pechanga Resort Casino and for maintaining and providing a positive and professional work environment.

Qualifications and Guidelines

Experience/Training/Education

A High School Diploma or General Education Degree (GED); 1 year experience is preferred to successfully perform this job.

Communication Skills

This position requires the ability to read, write and comprehend simple instructions, short correspondence, and memos. This position also requires the ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

This position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. This position also requires the ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

This position requires the ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. This position also requires the ability to deal with problems involving a few concrete variables in standardized situations.

Certificates, Licenses, Registrations

• Must qualify to obtain and maintain a Class “A” gaming license.
• Must qualify to obtain and maintain a Food Handlers Certificate.
• Must qualify to obtain and maintain a Tips Certification.
• Valid California Driver’s License.