Join Our Team as a Program Scheduler – Santa Ana

Redwood Family Care Network; Santa Ana (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD/LTD and hospital indemnity

Flexible HSA/FSA

Employee discount program

PTO

Daily Pay (Dayforce Wallet)

Tuition discount Capella University

Job summary

Redwood Family Care Network in Santa Ana, CA is seeking a Program Scheduler for In-Home and SLS services. The role pays $20–$22 per hour, with full-time status and on-site work at 505 N Tustin Ave, Santa Ana.

The position focuses on scheduling, staff coordination, and serving as the point of contact for families and staff, while supporting program operations. Responsibilities include managing schedules, answering calls, coordinating meetings, and maintaining accurate records.

Qualifications

• High School Diploma or GED required.
• Must be at least 21 years old.
• Prefer two years specialized training emphasizing office management.
• Three years of experience in a business, mental health or education setting.

Responsibilities

• Provides support to the In-Home and S.L.S. program as the initial point of contact.
• Manages staff schedules and appointments; handles information in English and preferably Spanish.
• Answers phones, distributes messages, and transfers calls as needed.
• Oversees staff scheduling with Administrative Director and computer-based systems.
• Develops weekly staffing schedules and tracks hours authorized for staff.
• Maintains filing systems, inventory, and office supplies for supported departments.
• Ensures timely completion of documentation and reports (web, electronic, or paper).
• Attends staff meetings and adheres to professional ethics and policies.

Education

High School Diploma/GED

Job description

Join Our Team as a Program Scheduler for In-Home and SLS services – Santa Ana
Job Title:Program Scheduler-Santa Ana
Hourly Rate: $20-22.00
Shifts Needed:Weekdays/Weekends/Days/Evenings
Job Status:Full-Time
Work Locations: Santa Ana, CA

Walk-ins Welcome

Date: Tuesdays & Thursdays
Time:10am-2pm
Location: 505 N Tustin Ave #114, Santa Ana, CA 92705

Redwood Family Care Networkis an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities.

Our Mission is to provide World Classperson-centered services, supports and advocacy for individuals in positive and life-enriching environments.

Redwood Family Care Network takes a ZERO tolerancestance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support.

Benefits: Full-Time

• Comprehensive benefits options, including medical, dental, vision, life, STD, LTD, hospital indemnity, critical illness, and accident insurance.
• HSA, Health Care FSA and Dependent Care FSA
• EAP (Employee assistance program)
• Employee discount program
• PTO (Paid time off)
• Dayforce Wallet Daily Pay
• Pre-Tax 401(k)
• After-Tax Roth
• Tuition discount through Capella University

Benefits: Part-Time

• Sick Time
• EAP (Employee assistance program)
• Employee discount program
• Dayforce Wallet Daily Pay
• Tuition discount through Capella University

All applicants are subject to a background check. Once a conditional offer is made and a background check has been completed, if Redwood Family Care Network is concerned about a conviction that is directly related to the job, we reserve the right to withdraw the offer of employment.

Here's What You'll Do:

Provides support to the In-Home and S.L.S. program by being the initial point of contact to visitors. Will provide extensive oral and written communication internally and externally in English and preferably Spanish language as well. Manages staff schedules between staff and families, Schedules appointments, gives information to callers, takes and performs the following functions independently under the supervision of the Administrative Director.

Essential Functions

• Handles the office management functions for Directors/Senior managers.
• Answers phones and takes messages or transfers calls to appropriate parties.
• Oversees and manages staff scheduling with the assistance and supervision of the Administrative Director using computer based systems.
• Develops weekly schedules for staffing and ensuring staff are aware of the amount of hours they are authorized to work each week.
• Keep track of staff callouts and tardiness.
• Keeping Administrative Director informed of P.O.S. expirations.
• Keeps track of and schedules vacation requests and hours for both Clients and staffing.
• Provide new client service overview to staff prior to first scheduled shift.
• Produce and maintain a telephone directory for departments supported.
• Establishes and coordinates meeting schedules and makes appropriate arrangements.
• Manages paper flow of the assigned departments, including photocopying, faxes, filing, data input, and data integrity and manages document tracking systems.
• Inventory and coordinate ordering of office supplies for the departments supported
• Develop and maintain efficient and effective filing systems.
• Ensures appropriate quantities of program/publicity materials are on hand and distributed.
• Responsible for dealing competently and courteously with clients, parents and staff.
• Responsible for timely and accurate completion of assigned documentation and reports. Documentation may include wed-based, electronic and/or paper documents.
• Develops positive workplace relationships in accordance with SAILS’ policies and Procedures with staff and peers by offering appropriate support within a nurturing environment while maintaining a high level of professionalism.
• Attends and participates in staff meetings and other team meetings in accordance with program needs.
• Adheres to the professional ethics and standard of conduct as established by professional licensure, the policies of The Redwood Family Care Network, legal, funding and regulatory requirements.

Education and Experience:

• High School Diploma/GED

• Must be at least 21 years of age.

• Prefer two years specialized training emphasizing office management

• Three years of experience working within a business, mental health or education setting.

• Must have a California Driver’s License.
• Candidates must successfully pass all pre-employment requirements, including but not limited to a background check.

Physical Requirements

• Must be able to lift 50lbs.
• Able to work both indoors and outdoors in all weather conditions.

Work Remotely

• No