Job Delivery Lead

Onesubsea; Alaska; On-site; USD 120,000 - 190,000; Full time

Job summary

SLB seeks a Job Delivery Lead to direct field personnel for safe, reliable product and service delivery in Alaska. You will drive customer satisfaction, ensure cost-effective operations, and advance crew competency and performance.

You will collaborate with management for lifecycle support and manage risk, incidents, and quality across service delivery. Responsibilities include staffing sign-off, resource planning, JRA approvals, briefs, incident responses, and ensuring customer acceptance.

Qualifications

• Minimum 5 years of experience in wireline operations.
• Ability to manage incident lifecycles and risk.
• Experience with staff staffing and workforce planning.

Responsibilities

• Identify service category and sign off on staffing model.
• Verify projected resource plan (assets, products, workforce).
• Manage PSD risk life cycle for low- and medium-risk and short-term high-risk jobs.
• Review and approve technical job program.
• Perform, consolidate, and analyze JRAs and generate exemptions and MOCs as needed.
• Approve JRA based on job risk level and CA score.
• Conduct pre- and postjob briefs for every job; discuss risks and controls with field personnel.

Skills

Wireline operations

Incident management

Risk management

Tools

Wireline tools

Job description

The Job Delivery Lead is responsible for directing the field employee in safe, reliable, and efficient product and service delivery. The Job Delivery Lead is also responsible for driving customer satisfaction and service quality while ensuring an efficient cost structure, and drives field employee progression through competency development and performance evaluation. This person collaborates with the OUPSD or PSD Manager for job life cycle support including technical and incident management, and ensures systematic usage of standard work and risk management throughout the service delivery process. The Job Delivery Lead provides visibility regarding crew and associated functions’ SQ performance and improvement opportunities, and is responsible for the COSD (i.e.resource consumption.)

• Identify service category and sign off on staffing model (multiskilling, remote operations, crew size).
• Verify projected resource plan (assets, products, and workforce).
• Manage PSD risk life cycle for low- and medium-risk and short-term high-risk jobs.
• Review and approve technical job program.
• Perform, consolidate, and analyze JRAs and generate exemptions and MOCs as needed.
• Approve JRA based on job risk level and CA score.
• Conduct pre- and postjob briefs for every job. Discuss and communicate risks and controls to field personnel.
• Manage incident life cycle for medium- and low-severity incidents, escalating as needed, and conduct incident response and recovery.
• Assist PSD Manager in incident investigation, validation of results, and reviews.
• Manage service delivery process to exceed customer expectations.
• Manage all job incidents and job changes, in the form of exemptions and MOCs.
• Manage quality control of all field deliverables.
• Ensure customer acceptance of service delivery.
• Ensure support to other functional processes with proper handoffs at key interfaces.
• Performs field operations as required.

Previous experience in wireline (WL) operations, minimum5years of experience, extensive knowledge for WL tools

ALL APPLICANTS FOR U.S. ROLES MUST CAREFULLY READ ALL THE SUPPLEMENTAL U.S. SPECIFIC INFORMATION LISTED BELOW.

SLB is committed to a culture where everyone feels like they belong. To learn more about our diversity, equity, and inclusion commitments, please visit our Diversity & Inclusion | SLB (slb.com) page for more information.

1. EQUAL EMPLOYMENT OPPORTUNITY & VETERANS

   Company policy is to provide every individual a fair and equal opportunity to seek employment and advancement at the Company without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, genetic information, veteran or military status, disability, creed, ancestry, pregnancy (including pregnancy, childbirth and related medical conditions), marital status or any factors protected by federal, state, or local laws. We are an "Equal Opportunity Employer". For more information please, refer to the latest version of "Know Your Rights" poster and the "Pay Transparency Nondiscrimination Poster" located here: https://www.dol.gov/agencies/ofccp/posters. The Company is a VEVRAA Federal Contractor - priority referral Protected Veterans requested.

2. REASONABLE ACCOMMODATIONS

   The Company will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete the application or to participate in the interview process, please contact [e-mail] to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

3. AUTHORIZATION FOR EMPLOYMENT

   Pursuant to the Immigration Reform and Control Act of 1986, all applicants who are offered and accept employment must produce documents establishing their identity and authorization for employment in the United States. These documents must be produced no later than seventy-two (72) hours after employment commences. In addition, all applicants who are offered and accept employment will be required to verify their employment authorization under oath by signing a USCIS Form I-9. SLB is an E-Verify employer.

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5. STATE INFORMATION

   Please read below any applicable State Information. By certifying the application, you are also certifying that you have read and understood any applicable State Information that is listed below.

   • ARIZONA APPLICANTS ONLY: To the extent required by applicable law, the Company maintains a smoke-free workplace.
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