Job Coach/DSP

Support Solutions LLC.; Knoxville (TN); Hybrid; USD 22,000 - 23,000; Full time

Job summary

Support Solutions LLC. in Knoxville, TN seeks a dedicated Job Coach to assist program participants in achieving ISP goals and competitive or supported employment. You will provide on-the-job supports, coach on work culture, and coordinate with employers to use natural supports.

Travel to various sites and strong documentation are part of the role. The position is full-time/part-time with a pay range of $16.00–$17.00 per hour, depending on duties and experience, and requires a valid driver’s

Qualifications

• High School Diploma and six months experience with people with developmental disabilities.
• Experience in Job Coaching preferred but not required.
• Willingness to travel to work sites using assigned company vehicle.
• Must be able to read and write effectively.
• Must have a valid driver's license and maintain good driving record.

Responsibilities

• Provide on-the-job supports to assist the client integrate into employment.
• Assist clients in understanding job culture, industry practices, and employer expectations.
• Help employers utilize natural supports to reduce paid supports.
• Assess non-work needs arising during work and communicate follow-up actions.
• Complete monthly reviews, employment reports, and ensure proper distribution.
• Promote safety and adhere to quality management principles in daily tasks.

Skills

Effective communication

Time management

Confidentiality

Computer literacy

Team collaboration

Adaptability

Education

High School Diploma

Job description

Job Details

Job Location: Support Solutions Knoxville - Knoxville, TN, Position Type: Full-Time/Part-Time, Salary Range: $16.00 - $17.00Hourly

GENERAL FUNCTION

To provide employment supports and services for Support Solutions program participants. This position will assist in the implementation of each persons ISP goals of competitive or supported employment and/or Individual Plan for Employment (IPE). Through systematic instruction, utilizing task analysis, this individual will provide services and supports that assist the individual in maintaining individualized integrated employment. .

ESSENTIAL FUNCTIONS

• Provide supports on-the-job that assist the supported person in integrating into an employment site.
• Assist supported individual in understanding the job culture, industry practices, and work behaviors expected by the employer.
• Provides assistance to employers personnel as a strategy to use natural supports and reduce the need to continue paid support.
• Assess and identify any non-work needs of the supported person arising while the supported person is working and communicating those needs for follow-up actions.
• Complete monthly review forms, employment reports, and ensure proper distribution
• Incorporate an appropriate mix of best practices for the supported person to achieve fading goals as identified in the individuals Coaching Fading Plan.
• Provides transportation or teaches supported individuals to use available transportation to and from the job site.

OTHER FUNCTIONS

• Exhibits behaviors and best practices that are consistent with the vision and values of SSMS.
• Practices safe work habits to eliminate and control potential safety and health hazards and to maintain a safe work environment. Attends all safety training as scheduled.
• Work as part of the team to ensure that SSMS Quality Management principles (Plan, Measure, Assess, and Improve) are practiced and achieved.
• Operates SSMS and personal transportation in a safe and healthy manner.
• Performs other job related duties as may be assigned by designated and/or authorized staff.

This job description does not list all the duties of your job. You may be asked by Supervisors, Managers or designated and/or authorized staff to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in the job description. SSMS reserves the right to revise this job description at any time. The job description is not a contract for employment and either you or SSMS may terminate employment at any time, for any reason.

Qualifications: MINIMUM REQUIREMENTS

• A High School Diploma and six months experience working with people with developmental disabilities.
• Experience in Job Coaching preferred but not required.
• Willingness to travel to work sites and company locations utilizing assigned company vehicle.
• Must be able to read and write effectively.
• Must have a valid drivers license and maintain a valid drivers license and acceptable driving record throughout employment with SSTN.
• Must meet state and local requirements regarding criminal background check, sexual offender check, abuse registry, drug and felony offender listings.
• Must meet all training requirements and keep training current.
• Must be able to perform heavy lifting in the assistance of service recipients with personal care, if applicable.
• Must have some computer knowledge.

KNOWLEDGE, SKILLS & ABILITIES

• Effective verbal and written communication skills
• Effective organizational skills, able to complete heavy workloads within established time frames, and perform with frequent interruptions and/or distractions
• Effective interpersonal skills, able to establish and maintain cooperative working relationships with others, ability to interact appropriately with others in various contexts and purposes
• Must be able to practice confidentiality in all matters pertaining to supported people and employees
• Has effective time management in the office and in the field and adjust priorities quickly as circumstances dictate
• Can perform a variety of duties, often changing from one task to another, in a job that may require significant differences in technology, techniques, environmental factors, physical demands, or work situations.
• A working knowledge of community resources
• Keeps a professional appearance
• Able to follow instructions and work independently
• Have a proficient knowledge of computer software programs needed to complete job tasks
• Understands protocol when working with individuals with developmental disabilities.
• Proficient knowledge of rules, regulations, policies, and procedures.
• Possess a high degree of leadership and a lead by example mindset, make appropriate job decisions following standard office policies and procedures, recognize an emergency situation and take appropriate action, think through the consequences of a decision prior to making it.

MEDICAL REQUIREMENTS

Employee must also provide any medical records required to comply with regulations in force through any governing entity related to business operations and to meet policy and procedure requirements of Support Solutions, such as TB Skin tests, HEP B vaccinations, Flu vaccinations, etc.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. This position is either part time or full time and may require additional hours over 40 per week. This position works primarily in a home environment, but is also required to be with supported individuals in community settings, work settings, outdoor activities, etc.

Body Positioning: The employee is regularly required to stand and/or walk for prolonged periods of time. She/he may also be required to sit for short or long periods of time while completing other duties and responsibilities. There is also a requirement to be able to occasionally stoop, kneel, or crouch and to reach with the hands and arms. She/he must be able to drive/travel for short periods of time to transport supported person to appointments and community outings and to attend meetings, and trainings.

Body Movements: The employee must have a full range of body movements including the use of his/her hands, feet, and limbs to perform CPR compressions, abdominal thrusts, CPI techniques, or to pursue on foot a person to prevent them from injury, etc. The ability to bend the body, to reach for objects, and crouch/stoop, and climb when needed are also required.

Body Senses: The employee must have command of all five senses: sight, hearing, touch, smell, and taste. Specific vision abilities required include close vision, distant vision, and depth perception. These vision requirements in each area must be sufficient to shift in focus from reading documents to using a computer or tablet for data entry and operating a vehicle. There is also a requirement to talk and listen for prolonged periods both on the telephone and face to face.

Strength: The employee must have the ability to perform heavy lifting over 50 lbs. to assist total care supported individuals with transferring from or to wheelchair, turning/repositioning a total care person in bed, etc.

LICENSES/CERTIFICATES

• Valid state issued Driver License
• Must maintain valid Medication Certification throughout tenure.
• Must maintain valid CPR/First Aid Certification throughout tenure.
• Must maintain valid CPI or PCM training throughout tenure.

Agency insurance coverage for vehicles operated in the course of work at specific locations shall stand as the primary insurance coverage for employees working in that particular home setting. Valid automobile insurance is required for all employees working at homes where the agency does not provide a vehicle and this coverage must presented prior to transfer to any home where an agency vehicle is not provided. The agency reserves the right to request proof of insurance regardless of the site location or availability of an agency vehicle.