Job Coach

Goodwill Northern New England; Lewiston (ME); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Medical/Vision/Dental benefits

Telehealth services

50% employee discount at Goodwill

Generous PTO

Training and growth opportunities

Job summary

Goodwill Northern New England is seeking a full-time Job Coach (Work Support Specialist) to meet service recipients at their workplace, ensure necessary accommodations, and deliver coaching to empower on-the-job independence. The role is mobile, requiring travel across the York and Cumberland areas, with a laptop and cell phone provided.

Responsibilities include job assessment, training, providing accommodations per service plans, and educating businesses and coworkers.

Qualifications

• High school diploma or GED is required.
• Excellent verbal and written communication skills.
• Ability to travel throughout the York and Cumberland area.
• Reliable transportation and proof of auto insurance.
• A valid driver’s license allowing vehicle operation in Maine with a satisfactory driving record.
• A background check that satisfies Goodwill NNE criteria.

Responsibilities

• Provide job assessment, training, and support for individuals served to secure and maintain employment of their choice.
• Deliver instruction and accommodations as per service plans in diverse business settings to enhance the independence of service recipients.
• Offer education and support to businesses, co-workers, and supervisors.
• Actively participate in the development of employment service plans.
• Develop and provide job assessments and employment opportunities outlined in service plans.
• Collaborate with referring partners and Goodwill programs for service recipients, attending client meetings and providing information and feedback on employment opportunities.

Skills

Verbal communication

Written communication

Travel throughout region

Driver's license

Reliable transportation

Background check compliance

Education

High school diploma or GED

Job description

Goodwill Northern New England is looking for full‑time Job Coaches (Work Support Specialists) to join our team. Pay: $17.00‑$20.00 per hour. Choose to work in one of our three regions: Lewiston, Auburn, Oxford, Rumford.

At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we are dedicated to helping individuals facing barriers to employment find meaningful work opportunities. Join a community passionate about making a positive impact.

Job Summary

As a Work Support Specialist or Job Coach, you will meet service recipients at their workplace and ensure necessary accommodations for a positive and productive environment. Your day‑to‑day activities will involve delivering coaching and training to empower service recipients toward on‑the‑job independence. This position is mobile, requiring travel between various geographic locations within the York and Cumberland areas. You will have a laptop and cell phone to facilitate your work.

Responsibilities

• Provide job assessment, training, and support for individuals served to secure and maintain employment of their choice.
• Deliver instruction and accommodations as per service plans in diverse business settings to enhance the independence of service recipients.
• Offer education and support to businesses, co‑workers, and supervisors.
• Actively participate in the development of employment service plans.
• Develop and provide job assessments and employment opportunities outlined in service plans.
• Collaborate with referring partners and Goodwill programs for service recipients, attending client meetings and providing information and feedback on employment opportunities.

Required Qualifications

• High school diploma or GED.
• Excellent verbal and written communication skills.
• Demonstrated ability to work in various employment sites.
• Ability to travel throughout the entire York and Cumberland area.
• Reliable transportation and proof of auto insurance.
• A valid driver’s license allowing vehicle operation in Maine with a satisfactory driving record.
• A background check that satisfies Goodwill NNE criteria for this job.

Preferred Qualifications

• Experience supporting clients with disabilities or barriers to employment.
• ACRE Certified Employment Specialist.

Benefits

• Medical, Vision, and Dental benefits.
• Telehealth services for physical and mental well‑being.
• 50 % employee discount at Goodwill stores in ME, NH, & VT.
• Generous PTO plan.
• Valuable job training with growth potential.

Goodwill NNE also offers “life navigation” services, providing free counseling and help during tough times. We create a friendly, respectful workplace that values kindness, open listening, and support for all employees.