Jewelry Store Manager: Lead, Train & Delight Customers

Jobtome; San Antonio (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Diamonds Direct is seeking an energetic Jewelry Store Manager to lead a high-performing team. The role emphasizes ownership, accountability, and driving store performance through effective sales strategies and outstanding customer service.

The ideal candidate will have jewelry industry experience, leadership capabilities, and the ability to train staff, manage schedules, and meet store goals in a dynamic retail environment.

Qualifications

• Bachelor's degree from four-year college or university is required.
• Three years related experience and/or training is acceptable.
• Equivalent combination of education and experience may be considered.
• Previous jewelry industry experience is required.
• Jewelry store management experience preferred.
• Able to read, analyze, and interpret general business materials.
• Able to write reports, business correspondence, and procedure manuals.
• Able to present information to groups of managers, clients, customers, and the public.

Responsibilities

• Lead and represent Diamonds Direct at functions and marketing opportunities.
• Stay current with industry trends and educate employees for optimal performance.
• Demonstrate proven leadership and high performance in prior roles.
• Create and manage employee schedules.
• Train and develop sales professionals.
• Collaborate with GM & VP to set monthly and annual store goals.
• Model effective sales techniques and manage inventory practices.
• Ensure superior customer service and coach staff accordingly.
• Be visible on the sales floor to address issues promptly.

Skills

Leadership

Team development

Sales techniques

Customer service

Education

Bachelor's degree

Jewelry store management experience preferred

Job description

Diamonds Direct is seeking an energetic Jewelry Store Manager to lead a high-performing team. The role emphasizes ownership, accountability, and driving store performance through effective sales strategies and outstanding customer service.

The ideal candidate will have jewelry industry experience, leadership capabilities, and the ability to train staff, manage schedules, and meet store goals in a dynamic retail environment.