Jewelry Sales Specialist: Create Lasting Moments

Kroger Family of Companies; Burien (WA); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger Family of Companies is hiring at Fred Meyer Jewelers in Burien, WA for a sales associate role. You will provide a fine jewelry experience, build client relationships, and help customers select mountings and settings while meeting sales targets.

Responsibilities include handling POS transactions, promoting events, and maintaining store appearance and security. High school diploma or GED required; 18+ and ability to pass a drug test.

Qualifications

• High school diploma or GED.
• Commitment to excellence, desire to grow and ability to provide refreshing shopping experience.
• Goal oriented and sales driven and passion to succeed.
• Minimum 18 years of age.
• Ability to pass drug test.
• Maintain confidentiality.
• Accuracy/attention to detail.

Responsibilities

• Model Customer 1st behavior; deliver and encourage others to deliver excellent customer service.
• Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates).
• Promote Diamond Parties and special events with every customer.
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to enhance team performance.
• Foster life‑long emotional connections with customers by clienteling.
• Provide product knowledge, features and benefits to all customers when presenting merchandise.
• Advise customers on quality, cuts, and/or value of jewelry and assist in selecting mountings and/or settings for gems.
• Attend required monthly meetings.
• Operate POS and take payment or obtain credit authorization.
• Inspect and clean customers' jewelry.
• Provide estimates for jewelry and watch repairs.
• Perform watch battery replacements and watch band adjustments.
• Follow receiving and processing procedures.
• Display merchandise and promotional materials in accordance with corporate merchandising plans.
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows.
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures.
• Participate in the inventory process.
• Complete case counts.
• Maintain flexibility to work any shift, including weekends, holidays and overtime.

Skills

Customer service

Sales

Education

High school diploma / GED

Tools

POS (Point of Sale)

Job description

Kroger Family of Companies is hiring at Fred Meyer Jewelers in Burien, WA for a sales associate role. You will provide a fine jewelry experience, build client relationships, and help customers select mountings and settings while meeting sales targets.

Responsibilities include handling POS transactions, promoting events, and maintaining store appearance and security. High school diploma or GED required; 18+ and ability to pass a drug test.