Jewelry Repair Artisan & Guest Service Specialist

Robbins Brothers Fine Jewelers; Scottsdale (AZ); On-site; USD 40,000 - 70,000; Full time

Job summary

Robbins Brothers Fine Jewelers is seeking a skilled Jeweler to perform sizing, soldering and prong settings in precious metals while servicing guests at POMP/JSP, cleanings, and warranty check-ups. The role also involves opening/closing the shop, maintaining equipment, and supporting the Master Jeweler and General Manager to uphold RB values.

Candidates should be committed to continuous learning, advancing repair and manufacturing techniques, and contributing to a positive store environment.

Qualifications

• Basic sizing, soldering and prong settings in precious metals.
• Repair work completed to Robbins Brothers quality standards.
• Ability to propose innovative repair solutions within RB parameters.
• Responsible for shop maintenance and safety procedures.
• Committed to learning new techniques and the custom making process.

Responsibilities

• Perform basic sizing, soldering, and prong settings in precious metals.
• Complete repairs in a timely manner while maintaining Robbins Brothers quality standards.
• Provide guest services for POMP/JSP, cleanings, and warranty check‑ups.
• Uphold store/sho p security and safety procedures.
• Maintain shop cleanliness and assist with equipment maintenance.
• Assist Master Jeweler and General Manager to meet store objectives.

Skills

Sizing

Soldering

Prong settings

Customer service

Safety awareness

Maintenance

Attention to detail

Education

Training completion

Tools

Soldering tools

Polishing tools

Workshop equipment

Job description

Robbins Brothers Fine Jewelers is seeking a skilled Jeweler to perform sizing, soldering and prong settings in precious metals while servicing guests at POMP/JSP, cleanings, and warranty check-ups. The role also involves opening/closing the shop, maintaining equipment, and supporting the Master Jeweler and General Manager to uphold RB values.

Candidates should be committed to continuous learning, advancing repair and manufacturing techniques, and contributing to a positive store environment.