JEWELRY/ASST MANAGER

Kroger; Bend (OR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Employee discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger's Fred Meyer Jewelers unit in Bend, Oregon is seeking a Store Supervisor to assist the store manager, drive sales, train and motivate the sales team, and maintain showroom and inventory standards. You will engage customers, manage shifts, and ensure adherence to corporate policies while promoting a culture of respect, integrity, and safety.

Ideal candidates will have leadership experience, jewelry or retail sales background, and the ability to pass a drug test.

Qualifications

• High school diploma or GED plus 6 months Fred Meyer experience and 1 year jewelry sales experience
• Minimum 18 years of age
• Ability to pass drug test
• Maintain confidentiality
• Accuracy/attention to detail
• Diamond Council of America (DCA) courses completed within a year from being hired to this position

Responsibilities

• Model Customer 1st behavior and encourage associates to deliver excellent customer service
• Maintain profitability of location through sales and proper shrink and expense control
• Achieve personal sales targets by turning customers' life moments into a celebration
• Support store manager in training and development of sales professionals
• Foster life-long emotional connections with customers by clienteling
• Display merchandise and promotional materials per merchandising plans
• Advise customers on quality, cuts, and value of jewelry and assist in selecting mounts/settings
• Provide product knowledge and benefits to customers
• Estimate repairs and inspect/clean customer jewelry
• Perform watch battery replacements and band adjustments
• Suggest designs for custom jewelry
• Follow receiving and processing procedures
• Maintain inventory levels and integrity of ordering system
• Develop staff scheduling and weekly work plans
• Maintain flexibility to work shifts, including holidays and overtime
• Travel to other store locations for back-up coverage

Skills

Management experience

Customer service

Staff motivation

Education

High school diploma or GED

Fred Meyer experience

Jewelry sales experience

Tools

Microsoft Outlook

First Place

Act

Intranet

Job description

Assist the store manager with daily tasks. Act as the supervisor for the location in the absence of the store manager. Maximize financial performance of the store. Assist the store manager to achieve growth and sales targets by successfully managing and motivating sales team. Create an emotional connection between Fred Meyer Jewelers and our customers through engagement and communication, during every shopping occasion in store and online. Achieve personal sales targets. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Responsibilities

• Essential Job Functions:
  • Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
  • Maintain profitability of location through sales and proper shrink and expense control
  • Achieve personal sales targets by turning every customers lifes meaningful moments into a celebration by offering a fine jewelry experience that is approachable, special and lasting
  • Support store manager in training and development of sales professionals; follow-up on initial onboarding training of new team members
  • Achieve personal targets that drive sales (e.g., credit applications, protection plan and Diamond Design Parties)
  • Foster life-long emotional connections with customers by clienteling
  • Support the coordination of the operations functions
  • Display merchandise and promotional materials in accordance with corporate merchandising plans
  • Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems
  • Provide product knowledge, features and benefits to customers when presenting merchandise
  • Estimate repairs and inspect/clean customer jewelry
  • Perform watch battery replacements and band adjustments
  • Suggest designs for custom jewelry
  • Follow receiving and processing procedures
  • Maintain overstock/understock conditions to retain ordering system integrity
  • Maintain daily/weekly sales and take appropriate action
  • Respond to customer comments/complaints
  • Complete customer incident and associate incident/accident report forms
  • Participate in inventory process
  • Complete case counts
  • Assist with and process time and attendance
  • Develop staff scheduling and enter weekly work schedule for associates
  • Assist with special maintenance arrangements for location
  • Maintain flexibility to work any shift, including holidays and overtime
  • Travel to other store locations to provide back-up coverage on an occasional basis
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

• Desired Previous Job Experience:
  • Knowledge of Fred Meyer Jewelers policies, procedures
  • Management experience
  • Proficiency with Microsoft Outlook, First Place, Act , Intranet
  • Experience directing/participating on project teams
• Minimum Position Qualifications/Education:
  • High school diploma or general education degree (GED) plus a minimum of 6 months Fred Meyer experience and 1 year jewelry sales experience; or combination of relevant education and experience
  • Minimum 18 years of age
  • Ability to pass drug test
  • Maintain confidentiality
  • Accuracy/attention to detail
  • Ability to organize/prioritize tasks/projects
  • Diamond Council of America (DCA) courses completed within a year from being hired to this position

Job Info

• Job Identification 228231
• Job Category Fred Meyer Jewelers
• Posting Date 09/10/2026, 03:19 PM
• Locations 61535 S Highway 97, Bend, OR, 97702, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.