Jeff Temp - Patient Access Representative

Jefferson Health; East Norriton Township (Montgomery County); On-site; USD 35,000 - 50,000; Part time

Benefits offered by this job

Flexible spending accounts

Tuition assistance

Medical insurance options

Job summary

Jefferson Health in Montgomery County is seeking a Patient Access Representative to provide excellent service to patients and families. The role involves registering patients, gathering necessary information, and ensuring a seamless experience. Candidates should have at least 3 years of customer service experience, preferably in a healthcare setting.

Join our dedicated team at Jefferson Health, ranked among the top 15 not-for-profit health care systems in the USA, and help us improve lives through exceptional service.

Qualifications

• Minimum 3 years of customer service experience.
• Experience in hospital or physician practice required.
• Prior registration experience in Emergency Department preferred.

Responsibilities

• Provide a positive patient experience and register patients.
• Gather accurate demographic and insurance information.
• Collect patient out-of-pocket liabilities and verify insurance.

Skills

Strong communication skills

Customer service skills

Insurance verification

Education

High School Diploma or GED

Associates degree in healthcare or business administration

Job description

## Jeff Temp - Patient Access RepresentativeApplylocations: Montgomery County, PAtime type: Variable timeposted on: Posted 30+ Days Agojob requisition id: REQ-0027762**Job Details**\*\*This position would be within our internal, temporary staffing pool. Assignments are 30, 60, or 90 days\*\* Shift options: day & evening - full-time, part-time, per diem options available Location: Einstein Montgomery**Job Description**Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker’s comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required. Minimum Education and Experience Requirements: Education: Required High School Diploma or GED, Associates degree in healthcare or business administration preferred AND Experience: Outpatient/Admissions: Minimum 3 years of customer service experience, in customer facing type roles Emergency Department: Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service. Prior registration experience in Emergency Dept preferred. Current Jefferson Seamless Access Representatives with a minimum of 1 year of experience will be considered as meeting the experience requirement.**Work Shift**Workday Day (United States of America)**Worker Sub Type**Regular**Employee Entity****Primary Location Address**559 W. Germantown Pike, East Norriton, Pennsylvania, United States of AmericaNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. **Benefits**Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.For more benefits information, please click here### Why work here?In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education.### About UsWith a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, *We Improve Lives*, expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other.