JD Store Management - Tucson Mall, Tucson, AZ

Finish Line; Tucson (AZ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career growth

DEI initiatives

Job summary

Finish Line is seeking an Assistant Store Manager/Supervisor to lead daily store operations and drive outstanding customer service. You will mentor a dynamic team, set performance goals, and ensure a high-energy, shopper-focused environment in our Tucson location.

You'll balance operational excellence with strong merchandising, budget oversight, and store safety, while fostering community engagement and sales growth through effective promotions and local marketing initiatives.

Qualifications

• Proven retail store management or similar leadership role.
• Strong leadership and people management capabilities.
• Excellent customer service mindset and problem-solving skills.
• Ability to analyze sales data and manage budgets.
• Willingness to work flexible hours, including weekends and holidays.
• Proficient with retail management software and basic computer applications.

Responsibilities

• Lead and develop a high-performance store team; set goals and provide feedback.
• Deliver exceptional customer experiences and resolve issues promptly.
• Drive store sales and profitability through merchandising and promotions.
• Oversee daily operations: inventory, visual standards, and safety compliance.
• Manage budgets, expenses, and analyze sales data for revenue growth.
• Implement local marketing and community engagement initiatives.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

Customer service

Flexibility

Education

High School Diploma or GED

Job description

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction.

Position Title(s): Assistant Store Manager and Supervisor

Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

Why Join Us?

• Competitive Pay & Benefits: Enjoy a comprehensive compensation package including health benefits, retirement plans, and employee discounts.

• Career Growth: We’re committed to your professional development and offer opportunities for career advancement within our growing company.

• Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.

• DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.

Key Responsibilities:

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.

• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.

• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.

• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.

• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.

• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.

• Additional duties and projects as required.

Qualifications:

• Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.

• Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.

• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.

• Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.

• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.

• Tech-Savvy: Proficiency in retail management software and basic computer applications.

Minimum Requirements:

• Assistant Store Manager

• Supervisor

• All Management

Physical Demands:

• Requires prolonged standing approximately five to 14 hours per day.

• During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a one to 12 hour day.

• Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks.

• May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.

• Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher.

• Must have good vision, including color differentiation.

• The work environment for this position is a moderately noisy retail setting.

Education:

• High School Diploma or GED equivalent; 2+ years’ experience in retail leadership strongly preferred; or equivalent combination of education and experience.

The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (and/or as otherwise required by law, including for pregnancy and religious practices). Must be at least 18 years or older.

This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.

EEO Statement:

The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.

Need accessibility assistance to apply?

Applicants who require accessibility assistance to submit an employment application can either call Finish Line at [phone] or email us at [e-mail]. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)