JD Store Management - Tacoma Mall, Tacoma, WA

JD Finish Line; Tacoma (WA); On-site; USD 28,075 - 32,373; Full time

Benefits offered by this job

Competitive Pay & Benefits

Career Growth

Dynamic Environment

Commitment to Diversity & Inclusion

Job summary

A retail company in Tacoma, WA seeks an Assistant Store Manager or Supervisor to lead daily operations and inspire a high-performance team. Responsibilities include managing sales, ensuring compliance with policies, and delivering exceptional customer experiences in a fast-paced environment. The ideal candidate will have leadership experience and a passion for service. This role offers competitive pay with benefits, including health insurance and opportunities for professional development.

Qualifications

• Proven experience as a Retail Store Manager or similar role.
• Strong leadership abilities with excellent communication skills.
• Passion for delivering outstanding customer service.

Responsibilities

• Manage daily operations and inspire a high-performance team.
• Drive store sales and profitability through effective merchandise management.
• Ensure compliance with company policies and health & safety regulations.

Skills

Leadership

Customer Service

Analytical Skills

Communication

Flexibility

Retail Management Software Proficiency

Education

High School Diploma or GED

2+ years of retail leadership experience

Job description

Overview

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction.

Position Title(s): Assistant Store Manager and Supervisor

Key Details

Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

Benefits

• Competitive Pay & Benefits: Health benefits, retirement plans, and employee discounts.
• Career Growth: Opportunities for professional development and advancement within our growing company.
• Dynamic Environment: A vibrant, fast-paced, rewarding work environment.
• DE&I Initiatives: Commitment to Diversity & Inclusion with ongoing accountability to create an equitable and successful company.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and upholding high standards of service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotions, and achieving targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance; ensure compliance with company policies and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build relationships with the community to enhance brand presence.
• Innovation & Problem-Solving: Stay current with industry trends and identify opportunities for improvement; implement innovative solutions.
• Additional duties and projects as required.

Qualifications

• Experience: Proven experience as a Retail Store Manager or similar role with a track record of achieving sales targets and managing a team.
• Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: Passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Proficiency in retail management software and basic computer applications.

Minimum Requirements

• Assistant Store Manager
  • Open availability, including hours to open/close the store (mornings, days, and nights).
  • Minimum standard work week of 5 days; average around 44 hours, with increases during peak periods.
• Supervisor
  • Availability to open/close (mornings, days, nights).
  • Minimum of 5 days availability; minimum 30 hours per week.
• All Management
• Availability on weekends and holidays.
• Punctuality and regular attendance as per policy.
• Reliable transportation and ability to communicate in English (reading/writing) for business and reports.
• May require relocation within the company’s network based on operational needs.

Physical Demands

• Prolonged standing (approximately five to 14 hours per day).
• Long hours during peak sale periods (one to 12 hours).
• Stooping, kneeling, reaching, and pulling to stock merchandise.
• Climbing ladders or stairs to stock and acquire merchandise.
• Occasional lifting of 5–25 lbs; higher weights in some circumstances.
• Good vision, including color differentiation.
• Moderately noisy retail environment.

Education

• High School Diploma or GED; 2+ years of retail leadership preferred; or equivalent combination of education and experience.

Note: The minimum requirements and physical demands described here are representative of those that must be met to perform essential functions. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be at least 18 years or older.

Compensation: Assistant Manager pay range: $20.38 - $23.50 per hour with bonus opportunities based on KPIs. Supervisor pay range: $19.13 per hour. All roles are eligible for the company 401K plan. Full-time roles include medical, dental, vision, sick leave, parental leave, and company-paid time off.

This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. The company reserves the right to modify this job description with or without notice.

EEO Statement

The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination and provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.

Need accessibility assistance to apply? Applicants who require accessibility assistance to submit an employment application can call Finish Line at [phone] or email [e-mail]. A Talent Acquisition team member will respond as soon as reasonably possible.