JD Store Management - Springfield Mall, Springfield, PA

R551US The Finish Line, Inc.; Springfield Township (Delaware County); On-site; USD 46,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Job summary

The Finish Line, Inc. in Springfield Township, PA seeks an Assistant Store Manager and Supervisor to oversee daily store operations, lead a high‑performing team, and deliver outstanding customer experiences.

You’ll have autonomy to shape store success, manage inventory and merchandising, and drive sales targets while ensuring policy compliance and safety. This role blends leadership with hands‑on customer service in a dynamic retail environment.

Qualifications

• High School Diploma or GED equivalent; 2+ years’ experience in retail leadership preferred.
• Proven ability to lead and develop a team, with strong customer service focus.
• Excellent communication, interpersonal, and organizational skills.

Responsibilities

• Lead and train a motivated team, foster a positive work environment, and set clear goals.
• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through merchandising and promotional strategies.
• Oversee inventory, visual merchandising, and daily store operations.
• Manage budgets, control expenses, and analyze sales data to improve performance.

Skills

Leadership

Team management

Customer service

Communication

Analytical skills

Flexibility

English proficiency

Read/write English

Education

High School Diploma or GED

Job description

Position Title(s)

Assistant Store Manager and Supervisor

Job Summary

As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

Why Join Us?

Competitive Pay & Benefits

Enjoy a comprehensive compensation package including health benefits, retirement plans, and employee discounts.

Career Growth

We’re committed to your professional development and offer opportunities for career advancement within our growing company.

Dynamic Environment

Be part of a vibrant team in a fast-paced and rewarding work environment.

DE&I Initiatives

Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.

Key Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Qualifications

• Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Proficiency in retail management software and basic computer applications.
• Minimum Requirements:
  • Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
  • Minimum standard work week of 5 days.
  • Average standard work week of 44 hours but increased during peak sales periods (e.g. Holiday, Back-to School).
  • Supervisor Availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
  • Requires a minimum of 5 days of availability.
  • Minimum standard of a 30 hour work week.
  • All Management Availability on weekends and holidays.
  • Punctuality and regular attendance consistent with the company’s policies are required for the position.
  • Must have reliable transportation.
  • Must speak English clearly in order to converse with customers and effectively supervise staff.
  • Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.
  • May require the ability to move to different locations within the company's network based on operational needs and career growth.

Physical Demands

• Requires prolonged standing approximately five to 14 hours per day.
• During peak sale periods (e.g. Holiday, Back-to School), will work for long periods throughout a one to 12 hour day.
• Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
• May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
• Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher.
• Must have good vision, including color differentiation.
• The work environment for this position is a moderately noisy retail setting.

Education

High School Diploma or GED equivalent; 2+ years’ experience in retail leadership strongly preferred; or equivalent combination of education and experience.

EEO Statement

The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.

Need accessibility assistance to apply? Applicants who require accessibility assistance to submit an employment application can either call Finish Line at [phone] or email us at [e-mail]. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)

The global leader in sports fashion, JD Group offers a world of choices across our portfolio of brands. With opportunities at our corporate offices in Indianapolis, IN and Boulder, CO, our distribution and call center, as well as 900+ stores across the nation, JD offers the possibility for infinite growth. At JD Finish Line, our commitment to Diversity & Inclusion is louder than words. As part of JD Finish Line’s commitment to creating a more diverse, equitable, & inclusive organization, we established voluntary, employee-led, Employee Resource Groups to support our Diversity & Inclusion mission and goals. We have also established a D&I Council composed of individuals throughout the company who are committed to creating an inclusive workplace where individuals of all races, genders, and backgrounds are free to be their authentic selves. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.

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