JD Store Management - Natick Mall, Natick, MA

R551US The Finish Line, Inc.

Natick (MA)

On-site

USD 38,000 - 45,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Career growth opportunities

Bonus opportunities

Job summary

The Finish Line, Inc. in Natick, MA is seeking experienced Managers to lead a team and drive sales excellence. As an Assistant Store Manager or Supervisor, you will oversee daily operations, train staff, and deliver outstanding customer experiences.

You will manage budgets and merchandising, implement promotional strategies, ensure health and safety, and participate in local community engagement. The role offers bonus opportunities and a path for career growth within a dynamic retail environment.

Qualifications

Experience as Retail Store Manager or similar role with track record of achieving sales targets and leading a team.
Strong leadership, communication, interpersonal and organizational skills.
Passion for delivering outstanding customer service and creating memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.

Responsibilities

Lead and develop a motivated team; recruit and train staff.
Foster a positive work environment, set clear goals, and provide ongoing feedback.
Create an exceptional shopping experience by addressing customer needs and resolving issues.
Drive store sales and profitability through merchandising, promotions, and KPI achievement.
Oversee daily operations including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies and health & safety regulations.
Manage store budgets, control expenses, and analyze sales data.
Implement local marketing initiatives and community engagement.

Skills

Retail management

Leadership

Customer service

Analytical skills

Flexibility

Communication

Education

High School Diploma or GED

2+ years retail leadership experience

Tools

Retail management software

Basic computer applications

Job description

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction. Position Title(s): Assistant Store Manager and Supervisor

Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

Why Join Us?

Competitive Pay & Benefits: Enjoy a comprehensive compensation package including health benefits, retirement plans, and employee discounts.
Career Growth: We’re committed to your professional development and offer opportunities for career advancement within our growing company.
Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.
DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.

Key Responsibilities

Leadership & Team Management: Recruit, train, and develop a motivated team.
Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health & safety regulations.
Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Innovation & Problem-Solving: Stay current with industry trends and competitor activities.
Identify opportunities for improvement and implement innovative solutions to enhance store operations.
Additional duties and projects as required.

Qualifications

Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
Tech-Savvy: Proficiency in retail management software and basic computer applications.
Minimum Requirements: Assistant Store Manager Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
Minimum standard work week of 5 days.
Average standard work week of 44 hours but increased during peak sales periods (e.g. Holiday, Back-to –School).
Supervisor Availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
Requires a minimum of 5 days of availability.
Minimum standard of a 30 hour work week.
All Management Availability on weekends and holidays.
Punctuality and regular attendance consistent with the company’s policies are required for the position.
Must have reliable transportation.
Must speak English clearly in order to converse with customers and effectively supervise staff.
Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.
May require the ability to move to different locations within the company's network based on operational needs and career growth.

Physical Demands

Requires prolonged standing approximately five to 14 hours per day.
During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a one to 12 hour day.
Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher.
Must have good vision, including color differentiation.
The work environment for this position is a moderately noisy retail setting.

Education

High School Diploma or GED equivalent; 2+ years’ experience in retail leadership strongly preferred; or equivalent combination of education and experience.

The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (and/or as otherwise required by law, including for pregnancy and religious practices). Must be at least 18 years or older.

Compensation

Assistant Manager pay range: $18.38 - $21.50 per hour with bonus opportunities in addition to base pay if store KPIs are met. Supervisor pay range: $19.50 - $19.50 per hour. All roles are eligible for the company 401K plan. Full time roles will be eligible for medical, dental, vision, sick leave, parental leave, and company-paid time off.

This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.

EEO Statement

The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.